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please help me some1


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#1
plykitty

plykitty

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hi there ply kitty would b very greatful if some1 could help.For the past week i have been having trouble with my internet connect i keep get enabled or liminted conncetion i also keep getin disconected from msn and my comp is running slow and takes aboot 10mins 2 statrup i have ad some from telewest oot 2 see if my modem is wroking & they said the connection was fine.i am not very gd with comps so i would b greatful if some 1 :whistling: gd help thanks very much
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#2
Retired Tech

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Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD

Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

If you do not have an XP CD you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD

If you do not have an XP CD and are unable to borrow one, run the scan, click skip if it asks for the CD, if it keeps asking, click cancel.

If it kept asking for the XP CD then system files are missing


Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this

Check the anti virus is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

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#3
plykitty

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:help:hi
there i did what u said & its still not working i am still loosing my connection when i shut my computer down & restart it it is saying that i have no connection or limited connection then when i unplug my modem & put it back in it works 4 a shot time please help me thanks very much for ur time
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#4
Retired Tech

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Download and run winsockxp

http://www.snapfiles...nsockxpfix.html

If no improvement

Please follow the procedures outlined here: Malware Removal Guide

You will need a PC which can connect to the internet

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, please ask for advice in the Malware Forum
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