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Act! 6.0 Application Has Encountered an Error and Needs to Close


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#1
scorpius1119

scorpius1119

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[font=Times New Roman] Hi. I hope somebody can help me. I am currently running Act! 6.0 and have been for the last few years. Recently, (within a week and a half or so) I installed Internet Explorer Version 7.0, Service Pack 2. For awhile, Act! worked fine with it (for a week or so). Now, every time I try running Act!, I get an error message saying "ACT! 6.0 Application has encountered an error and needs to close. We are sorry for the inconvenience." I am also given an option to send an error report or not to send one. I've already sent the error report multiple times.

So I've tried reverting to Internet Explorer 6.0 for Service Pack 2. I've tried System Restore. I've tried reverting to IE 6.0 SP2 AND doing a system restore after that. In all cases, Act still gives the same error message, and no matter what date I select for the System Restore, I'm told that "Your system could not be restored to xyz date."

Does anybody have any recommendations so I can save a few bucks on tech support?
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#2
starjax

starjax

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sounds like a file or dll version issue. I would suggest performing an xp repair. You will need an xp cd and a valid key.

instructions here: http://www.geekstogo...ws_XP-t138.html

you will need to patch/update your system as soon as its done.
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