[Quizn]

Would really appreciate some help.....I have had this comp for just over a year. I installed Norton and spy sweeper but it was to no avail. I have several various pop ups, that bog down my comp. Here's my highjack this log:

Logfile of HijackThis v1.99.1
Scan saved at 12:40:24 AM, on 10/24/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\msmapi32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\ALCMTR.EXE
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\smartdrv.exe
C:\WINDOWS\system32\officescan.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\HP_Administrator\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = cdn
O2 - BHO: (no name) - {00000000-59D4-4008-9058-080011001200} - (no file)
O2 - BHO: (no name) - {00000000-C1EC-0345-6EC2-4D0300000000} - (no file)
O2 - BHO: (no name) - {00000000-F09C-02B4-6EC2-AD0300000000} - (no file)
O2 - BHO: (no name) - {00110011-4b0b-44d5-9718-90c88817369b} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {086ae192-23a6-48d6-96ec-715f53797e85} - (no file)
O2 - BHO: (no name) - {11904ce8-632a-4856-a7cc-00b33fe71bd8} - (no file)
O2 - BHO: (no name) - {150fa160-130d-451f-b863-b655061432ba} - (no file)
O2 - BHO: (no name) - {15ACE85C-0BB1-42d1-9E32-07EB0506675A} - (no file)
O2 - BHO: (no name) - {17da0c9e-4a27-4ac5-bb75-5d24b8cdb972} - (no file)
O2 - BHO: (no name) - {1b68470c-2def-493b-8a4a-8e2d81be4ea5} - (no file)
O2 - BHO: (no name) - {1c4da27d-4d52-4465-a089-98e01bb725ca} - (no file)
O2 - BHO: (no name) - {1f48aa48-c53a-4e21-85e7-ac7cc6b5ffb1} - (no file)
O2 - BHO: (no name) - {1f48aa48-c53a-4e21-85e7-ac7cc6b5ffb2} - (no file)
O2 - BHO: (no name) - {202a961f-23ae-42b1-9505-ffe3c818d717} - (no file)
O2 - BHO: (no name) - {2d38a51a-23c9-48a1-a33c-48675aa2b494} - (no file)
O2 - BHO: (no name) - {2e246fae-8420-11d9-870d-000c2917de7f} - (no file)
O2 - BHO: (no name) - {2e9caff6-30c7-4208-8807-e79d4ec6f806} - (no file)
O2 - BHO: (no name) - {3ceff6cd-6f08-4e4d-bccd-ff7415288c3b} - (no file)
O2 - BHO: (no name) - {479fd0cf-5be9-4c63-8cda-b6d371c67bd5} - (no file)
O2 - BHO: (no name) - {5753791b-f607-48ca-814e-91c14d081f9e} - (no file)
O2 - BHO: (no name) - {7070a8f9-08a4-ca47-0ab0-1eb9e4ee1f3b} - (no file)
O2 - BHO: (no name) - {746455fe-d059-47e7-af0e-140e03f5a447} - (no file)
O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)
O2 - BHO: (no name) - {7a7e6d97-b492-4884-9abb-c31281dcc4f2} - (no file)
O2 - BHO: (no name) - {7b55bb05-0b4d-44fd-81a6-b136188f5deb} - (no file)
O2 - BHO: (no name) - {8333c319-0669-4893-a418-f56d9249fca6} - (no file)
O2 - BHO: (no name) - {860c2f6b-ca82-4282-9187-beccbb66f0af} - (no file)
O2 - BHO: (no name) - {87185e78-a61b-4db3-965a-3235bbd7a622} - (no file)
O2 - BHO: (no name) - {8dc8f96d-34f7-1501-a2a4-631341aa3ac1} - (no file)
O2 - BHO: (no name) - {9c5875b8-93f3-429d-ff34-660b206d897a} - (no file)
O2 - BHO: (no name) - {9c691a33-7dda-4c2f-be4c-c176083f35cf} - (no file)
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - (no file)
O2 - BHO: (no name) - {a2595f37-48d0-46a1-9b51-478591a97764} - (no file)
O2 - BHO: (no name) - {a6f42cad-2559-48df-af30-89e480af5dfa} - (no file)
O2 - BHO: ASGP32.ASGP - {AB268D16-3B58-482F-91EB-8D305534302F} - C:\WINDOWS\system32\asgp32.dll
O2 - BHO: (no name) - {b212d577-05b7-4963-911e-4a8588160dfa} - (no file)
O2 - BHO: office_pnl.office_panel - {B53455DB-5527-4041-AC41-F86E6947AA47} - C:\WINDOWS\system32\office_pnl.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O2 - BHO: (no name) - {CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)
O2 - BHO: (no name) - {cf021f40-3e14-23a5-cba2-717765721306} - (no file)
O2 - BHO: (no name) - {d1ac752e-883f-4ed8-8828-b618c3a72152} - (no file)
O2 - BHO: (no name) - {e2b2b5a1-b48c-4886-a318-723916a01024} - (no file)
O2 - BHO: (no name) - {e2ddf680-9905-4dee-8c64-0a5de7fe133c} - (no file)
O2 - BHO: (no name) - {e3eebbe8-9cab-4c76-b26a-747e25ebb4c6} - (no file)
O2 - BHO: (no name) - {e52dedbb-d168-4bdb-b229-c48160800e81} - (no file)
O2 - BHO: (no name) - {e6d5237d-a6c7-4c83-a67f-f9f15586fa62} - (no file)
O2 - BHO: (no name) - {e7afff2a-1b57-49c7-bf6b-e5123394c970} - (no file)
O2 - BHO: (no name) - {fcaddc14-bd46-408a-9842-cdbe1c6d37eb} - (no file)
O2 - BHO: (no name) - {fd9bc004-8331-4457-b830-4759ff704c22} - (no file)
O2 - BHO: (no name) - {fe2d25c1-c1db-4b5e-9390-af1cb5302f32} - (no file)
O2 - BHO: (no name) - {ff1bf4c7-4e08-4a28-a43f-9d60a9f7a880} - (no file)
O2 - BHO: (no name) - {ffd2825e-0785-40c5-9a41-518f53a8261f} - (no file)
O2 - BHO: (no name) - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF} - (no file)
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: (no name) - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - (no file)
O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
O3 - Toolbar: Seekmo Toolbar - {53E0B6E8-A51D-448B-B692-40B67B285543} - C:\Program Files\Seekmo Programs\Seekmo Toolbar\SeekmoTB.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adware.Srv32] C:\WINDOWS\system32\runsrv32.exe
O4 - HKLM\..\Run: [Transponder] C:\WINDOWS\system32\susp.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - http://zone.msn.com/...ro.cab34246.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave...aploader_v6.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

[Advertisements]

Hi and welcome to GeeksToGo! My name is Sam and I will be helping you.

Please download ComboFix and save it to your desktop.
Double click combofix.exe and follow the prompts.
When it's done running it will produce a log for you. Please post that log in your next reply.

Important Note - Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

[Buckeye_Sam]

Hi and welcome to GeeksToGo! My name is Sam and I will be helping you.

Please download ComboFix and save it to your desktop.
Double click combofix.exe and follow the prompts.
When it's done running it will produce a log for you. Please post that log in your next reply.

Important Note - Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

[Quizn]

thanks for helping...I saved combofix. When I run it, my comp automatically restarts before any log is formed.

[Buckeye_Sam]

Check for a log here.

C:\Combofix.txt

[Quizn]

Here it is:

HP_Administrator - 06-10-24 10:23:09.31 Service Pack 2
ComboFix 06.10.19 - Running from: "C:\Documents and Settings\HP_Administrator\Desktop"

[Buckeye_Sam]

Have you tried Combofix again? It may have been just a glitch.

If it still doesn't run, we'll go at this a different way.



Download SmitfraudFix (by S!Ri) to your Desktop.
Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.


Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press Enter
This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log.

[Quizn]

Here it is...

SmitFraudFix v2.113

Scan done at 22:12:42.76, 06-10-25
Run from C:\Documents and Settings\HP_Administrator\Desktop\SmitfraudFix\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS

C:\WINDOWS\alexaie.dll FOUND !
C:\WINDOWS\alxie328.dll FOUND !
C:\WINDOWS\alxtb1.dll FOUND !
C:\WINDOWS\bg_bg.gif FOUND !
C:\WINDOWS\big_red_x.gif FOUND !
C:\WINDOWS\BTGrab.dll FOUND !
C:\WINDOWS\buy_now.gif FOUND !
C:\WINDOWS\click_for_free_scan.gif FOUND !
C:\WINDOWS\close_ico.gif FOUND !
C:\WINDOWS\dlmax.dll FOUND !
C:\WINDOWS\download.gif FOUND !
C:\WINDOWS\download_product.gif FOUND !
C:\WINDOWS\free_scan_red_btn.gif FOUND !
C:\WINDOWS\icon_warning_big.gif FOUND !
C:\WINDOWS\infected.gif FOUND !
C:\WINDOWS\infected_top_bg.gif FOUND !
C:\WINDOWS\logo.gif FOUND !
C:\WINDOWS\navibar_bg.gif FOUND !
C:\WINDOWS\navibar_corner_left.gif FOUND !
C:\WINDOWS\navibar_corner_right.gif FOUND !
C:\WINDOWS\product_box.gif FOUND !
C:\WINDOWS\Pynix.dll FOUND !
C:\WINDOWS\red_warning_ico.gif FOUND !
C:\WINDOWS\remove_spyware_header.gif FOUND !
C:\WINDOWS\safe_and_trusted.gif FOUND !
C:\WINDOWS\spyware_detected.gif FOUND !
C:\WINDOWS\susp.exe FOUND !
C:\WINDOWS\System32fab.exe FOUND !
C:\WINDOWS\win_logo.gif FOUND !
C:\WINDOWS\yellow_warning_ico.gif FOUND !
C:\WINDOWS\yod.htm FOUND !
C:\WINDOWS\ZServ.dll FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

C:\WINDOWS\system32\a.exe FOUND !
C:\WINDOWS\system32\alxres.dll FOUND !
C:\WINDOWS\system32\bridge.dll FOUND !
C:\WINDOWS\system32\dailytoolbar.dll FOUND !
C:\WINDOWS\system32\jao.dll FOUND !
C:\WINDOWS\system32\kernels64.exe FOUND !
C:\WINDOWS\system32\lfd.dat FOUND !
C:\WINDOWS\system32\mshtml32.tdb FOUND !
C:\WINDOWS\system32\msvol.tlb FOUND !
C:\WINDOWS\system32\ncompat.tlb FOUND !
C:\WINDOWS\system32\office_pnl.dll FOUND !
C:\WINDOWS\system32\officescan.exe FOUND !
C:\WINDOWS\system32\oiso.bin FOUND !
C:\WINDOWS\system32\ot.ico FOUND !
C:\WINDOWS\system32\parad.raw.exe FOUND !
C:\WINDOWS\system32\questmod.dll FOUND !
C:\WINDOWS\system32\reger.exe FOUND !
C:\WINDOWS\system32\runsrv32.dll FOUND !
C:\WINDOWS\system32\runsrv32.exe FOUND !
C:\WINDOWS\system32\smaexp32.dll FOUND !
C:\WINDOWS\system32\sumsw32.exe FOUND !
C:\WINDOWS\system32\taskdir.dll FOUND !
C:\WINDOWS\system32\taskdir.exe FOUND !
C:\WINDOWS\system32\tcpservice2.exe FOUND !
C:\WINDOWS\system32\ts.ico FOUND !
C:\WINDOWS\system32\txfdb32.dll FOUND !
C:\WINDOWS\system32\udpmod.dll FOUND !
C:\WINDOWS\system32\users32.exe FOUND !
C:\WINDOWS\system32\vxgamet?.exe FOUND !
C:\WINDOWS\system32\vxh8jkdq?.exe FOUND !
C:\WINDOWS\system32\winbl32.dll FOUND !
C:\WINDOWS\system32\winblsrv.dll FOUND !
C:\WINDOWS\system32\winmuse.exe FOUND !
C:\WINDOWS\system32\winsrv32.exe FOUND !
C:\WINDOWS\system32\wstart.dll FOUND !
C:\WINDOWS\system32\zlbw.dll FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\HP_Administrator


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\HP_Administrator\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\HP_ADM~1\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


»»»»»»»»»»»»»»»»»»»»»»»» pe386-msguard-lzx32


»»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

[Quizn]

I forgot to add...I tried combo fix again. My comp not agreeing with it.

[Buckeye_Sam]

Please print out or copy these instructions/tutorial to Notepad as the internet will not be available to you at certain points of the removal process (while in Safe Mode). Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.


1. Reboot your computer in Safe Mode.

• If the computer is running, shut down Windows, and then turn off the power.
• Wait 30 seconds, and then turn the computer on.
• Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
• Ensure that the Safe Mode option is selected.
• Press Enter. The computer then begins to start in Safe mode.
• Login on your usual account.

2. Run Smitfraud

• Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
• Select option #2 - Clean by typing 2 and press Enter.
• Wait for the tool to complete and disk cleanup to finish.
• You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.
• The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.
  
  
  A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.
  
  The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

3. Clean out your Temporary Internet files

• Internet Explorer
  • Close Internet Explorer and close any instances of Windows Explorer.
  • Click Start -> Control Panel and then double-click Internet Options.
  • On the General tab, click Delete Files under Temporary Internet Files.
  • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
  • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
  • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
  • Click OK.
  
  
• Firefox (In case you also have Firefox installed)
  • Open Firefox and go to Tools -> Options.
  • Click Privacy in the menu on the left side of the Options window.
  • Click the Clear button located to the right of each option (History, Cookies, Cache).
  • Click OK to close the Options window.
    Alternatively, you can clear all information stored while browsing by clicking Clear All.
    A confirmation dialog box will be shown before clearing the information.

4. Next Click Start -> Control Panel and then double-click Display.

• Click on the Desktop tab, then click the Customize Desktop button.
• Click on the Web tab.
• Under Web Pages you may see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button.
• Click Ok then Apply and Ok.

5. Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.



6. Reboot back into Normal Windows Mode


7. Run SmitfraudFix.

• Open the SmitfraudFix folder and double-click smitfraudfix.cmd
• Select option #3 - Delete Trusted zone by typing 3 and press Enter
• Answer Yes to the question "Restore Trusted Zone ?" by typing Y and hit Enter.
  
  
  Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.

9.Please Post the following logs:

• C:\rapport.txt
• A new HijackThis log

[Quizn]

Per your directions....I get to number 2 before I can even Type Y, It says..."disk cleanup (not responding) and automatically restarts. I tried a total of 5 times each producing same result. Apologies my comp is in critical condition.

[Buckeye_Sam]

I've got a feeling that Norton is causing us problems here. Open up Norton and disable Script Blocking service. Then end this process if it is still running.

SBServ.exe

Then try Smitfraudfix once again in Safe mode.


If it still won't work for you, we can do this manually.


Please download the Killbox by Option^Explicit.

Note: In the event you already have Killbox, this is a new version that I need you to download.

• Save it to your desktop.
• Please double-click Killbox.exe to run it.
• Delete Temp Files
  • Click Tools -> Delete Temp Files
  • Place a check mark in all locations that aren't greyed out. By default they should already be checked.
  • Click Delete Selected Temp Files
• Once that completes, select:
  • Delete on Reboot
  • then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
  
  
  
  C:\WINDOWS\alexaie.dll
  C:\WINDOWS\alxie328.dll
  C:\WINDOWS\alxtb1.dll
  C:\WINDOWS\bg_bg.gif
  C:\WINDOWS\big_red_x.gif
  C:\WINDOWS\BTGrab.dll
  C:\WINDOWS\buy_now.gif
  C:\WINDOWS\click_for_free_scan.gif
  C:\WINDOWS\close_ico.gif
  C:\WINDOWS\dlmax.dll
  C:\WINDOWS\download.gif
  C:\WINDOWS\download_product.gif
  C:\WINDOWS\free_scan_red_btn.gif
  C:\WINDOWS\icon_warning_big.gif
  C:\WINDOWS\infected.gif
  C:\WINDOWS\infected_top_bg.gif
  C:\WINDOWS\logo.gif
  C:\WINDOWS\navibar_bg.gif
  C:\WINDOWS\navibar_corner_left.gif
  C:\WINDOWS\navibar_corner_right.gif
  C:\WINDOWS\product_box.gif
  C:\WINDOWS\Pynix.dll
  C:\WINDOWS\red_warning_ico.gif
  C:\WINDOWS\remove_spyware_header.gif
  C:\WINDOWS\safe_and_trusted.gif
  C:\WINDOWS\spyware_detected.gif
  C:\WINDOWS\susp.exe
  C:\WINDOWS\System32fab.exe
  C:\WINDOWS\win_logo.gif
  C:\WINDOWS\yellow_warning_ico.gif
  C:\WINDOWS\yod.htm
  C:\WINDOWS\ZServ.dll
  C:\WINDOWS\system32\a.exe
  C:\WINDOWS\system32\alxres.dll
  C:\WINDOWS\system32\bridge.dll
  C:\WINDOWS\system32\dailytoolbar.dll
  C:\WINDOWS\system32\jao.dll
  C:\WINDOWS\system32\kernels64.exe
  C:\WINDOWS\system32\lfd.dat
  C:\WINDOWS\system32\mshtml32.tdb
  C:\WINDOWS\system32\msvol.tlb
  C:\WINDOWS\system32\ncompat.tlb
  C:\WINDOWS\system32\office_pnl.dll
  C:\WINDOWS\system32\officescan.exe
  C:\WINDOWS\system32\oiso.bin
  C:\WINDOWS\system32\ot.ico
  C:\WINDOWS\system32\parad.raw.exe
  C:\WINDOWS\system32\questmod.dll
  C:\WINDOWS\system32\reger.exe
  C:\WINDOWS\system32\runsrv32.dll
  C:\WINDOWS\system32\runsrv32.exe
  C:\WINDOWS\system32\smaexp32.dll
  C:\WINDOWS\system32\sumsw32.exe
  C:\WINDOWS\system32\taskdir.dll
  C:\WINDOWS\system32\taskdir.exe
  C:\WINDOWS\system32\tcpservice2.exe
  C:\WINDOWS\system32\ts.ico
  C:\WINDOWS\system32\txfdb32.dll
  C:\WINDOWS\system32\udpmod.dll
  C:\WINDOWS\system32\users32.exe
  C:\WINDOWS\system32\vxgamet?.exe
  C:\WINDOWS\system32\vxh8jkdq?.exe
  C:\WINDOWS\system32\winbl32.dll
  C:\WINDOWS\system32\winblsrv.dll
  C:\WINDOWS\system32\winmuse.exe
  C:\WINDOWS\system32\winsrv32.exe
  C:\WINDOWS\system32\wstart.dll
  C:\WINDOWS\system32\zlbw.dll
  
  
  
  
• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
  
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).
  
  If your computer does not restart automatically, please restart it manually.
  
  
• After rebooting, open up Killbox again. Click File -> Logs -> Actions History Log
• Post this log in your next reply.

[Quizn]

Did Get a message....PendingFileRenameOperations Registry Data has been removed by external process.
I selected OK. Here was the resulting log.




Pocket Killbox version 2.0.0.881
Running on Windows XP as HP_Administrator(Administrator)
was started @ Friday, October 27, 2006, 10:29 PM

# 1 [Delete on Reboot]
Path = C:\WINDOWS\system32\kernels64.exe


# 2 [Delete on Reboot]
Path = C:\WINDOWS\system32\lfd.dat


# 3 [Delete on Reboot]
Path = C:\WINDOWS\system32\msvol.tlb


# 4 [Delete on Reboot]
Path = C:\WINDOWS\system32\ncompat.tlb


# 5 [Delete on Reboot]
Path = C:\WINDOWS\system32\oiso.bin


# 6 [Delete on Reboot]
Path = C:\WINDOWS\system32\ot.ico


# 7 [Delete on Reboot]
Path = C:\WINDOWS\system32\ts.ico


# 8 [Delete on Reboot]
Path = C:\WINDOWS\system32\winmuse.exe


# 9 [Delete on Reboot]
Path = C:\WINDOWS\system32\winsrv32.exe


I Rebooted @ 10:42:56 PM
Killbox Closed(Exit) @ 10:42:59 PM

[Buckeye_Sam]

Please download AVG Anti-Spyware and save that file to your desktop.
This is a 30 day trial of the program

• Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program.
• Once the setup is complete you will need run Ewido and update the definition files.
• On the main screen select the icon "Update" then select the "Update now" link.
  • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
• Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
• Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
• Under "Reports"
  • Select "Automatically generate report after every scan"
  • Un-Select "Only if threats were found"

Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.

• Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
  
  
• Clean out your Temporary Internet files.
  
  • Internet Explorer
    • Close Internet Explorer and close any instances of Windows Explorer.
    • Click Start -> Control Panel and then double-click Internet Options.
    • On the General tab, click Delete Files under Temporary Internet Files.
    • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
    • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
    • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
    • Click OK.
  • Firefox (In case you also have Firefox installed)
    • Open Firefox and go to Tools -> Options.
    • Click Privacy in the menu on the left side of the Options window.
    • Click the Clear button located to the right of each option (History, Cookies, Cache).
    • Click OK to close the Options window.
      Alternatively, you can clear all information stored while browsing by clicking Clear All.
      A confirmation dialog box will be shown before clearing the information.
  
  IMPORTANT: Close all windows and do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
  
  
• Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  • AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
  • Close AVG Anti-Spyware and reboot your system back into Normal Mode.

Please post the results of the AVG Anti-Spyware scan report along with a new Hijackthis log.

[Quizn]

Everything was smooth sailing until I ran the AVG scan:
I had 3 separage boxes pop up. At the top it read "Windows- Delayed Write File"

"Windows was unable to save all the data for the file C:/documents and settings/administrator/local settings. The data has been lost. This error may be caused by a failure if your computer hardware or network connection. Please try to save this file elsewhere.

OK

Two other files prompted this window:
C:/program files/common files/real/update_OB
C:/windows/system32/config/sysevent.evt


After clicking ok........comp restarts.

Apologies for my computer it's bad.

[Buckeye_Sam]

Did AVG complete it's scan?

Please run Smitfraudfix - Option #1 again and post the log in your next reply.
Also post a new hijackthis log.