[bjr1000]

Hi all

I cannot start my laptop.
Error message ''winlogon.exe unable to locate component SHLWAPI.ddl not found'' appeared.

Previous to this I downloaded Internet Explorer 7 and was prompted to restart the system to complete the download.
The system shut down and on restart I received the error message[s] and could go no further.

After I ok'd the message another appeared ''Isass.exe SHLWAPI.ddl not found;

A third ''Services.exe SHLWAPI.ddl not found'' showed then the screen returned to windowsxp logo.

Any ideas would be much appreciated .
Thanks.

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You will need to try and fix or reinstall your operating system using the CD or DVD the program came with.

[System101]

You will need to try and fix or reinstall your operating system using the CD or DVD the program came with.

[bjr1000]

Thanks for the reply.

I presume I will I lose data if I adopt this method;if so I was hoping to avoid this.

[bjr1000]

rushin

Sorry I did type error wrongly.

Should be '' shlwapi.dll not found''

I haven't followed your instructions yet.Before I do could you please tell me how to implement them on my other laptop;the one that won't start[can't go further than the error message box----then back to winxp logo]
Thanks

[bjr1000]

Clicked on the link to the website but when I scrolled down I couldn't find the specific info you described.

[bjr1000]

Found the info.
Went to the website via int explorer.



Problem is I can't burn a cd on the laptop I'm using now to type this.

[bjr1000]

Thanks for sticking with me rush.

I have a floppy disk drive on this laptop.

If I copy the fix on this laptop how can it be installed on the faulty laptop;it has no floppy drive.

Sorry for my naivety.