[The Town Butcher]

Hey guys,
I'm using a Dell Latitude D610 laptop I purchased a year and a half ago through a college laptop program Gettysburg College offers (I'm a sophomore!). Unfortunately, this baby has been used for hours on end every single day and holds a lot of my school papers, pictures and favorite tunes. Every two months I burn these documents onto CDs and delete them, so as to free up space (and I still have well over half of my hard drive free as shown to me when I right-clicked "C:/"), but my computer is still starting up VERY slowly. I've gone into MSCONFIG and requested that only the very important programs (AIM and my mailbox, basically) start up when I turn my computer on, but it's still really lagging. I've AdAwared it and checked for viruses AND defragged and still nothing. I would really appreciate it if some nice being out there could help me out; my slow computer is making me late for classes and just really stressing me out. Thanks!

Logfile of HijackThis v1.99.1
Scan saved at 8:58:00 PM, on 10/24/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\butcha01\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - AutorunsDisabled - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmar...martActivia.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1111698611779
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://138.234.136.4...sCamControl.ocx
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ms.gettysburg.edu
O17 - HKLM\Software\..\Telephony: DomainName = ms.gettysburg.edu
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ms.gettysburg.edu
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ms.gettysburg.edu
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: AutorunsDisabled - C:\WINDOWS\
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

Edited by The Town Butcher, 24 October 2006 - 06:59 PM.

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Hello and welcome to Geeks to Go!

Hmm.. did you try doing disk clean up and defragging?

Also, clean your temporary internet files and clean out those stail cookies }

If those are not clean, that will slow up your computer badly.

[ultimateslacker2]

Hello and welcome to Geeks to Go!

Hmm.. did you try doing disk clean up and defragging?

Also, clean your temporary internet files and clean out those stail cookies }

If those are not clean, that will slow up your computer badly.

[The Town Butcher]

I have done all of the above. Still not speeding up my startup time. I don't appear to have a virus, either...

[The Town Butcher]

Which are malware related?

Unfortunately, I listen to all my music on ITunes, and the new version requires Quicktime to work.

Any suggestions?

[Dredginator]

Have you recently changed Anti-virus? Also, What antivirus are you using?

[The Town Butcher]

My college makes me use Semantac Antivirus, but I also have Adaware and Nortion Antivirus and I run those, too.

[deathninja]

Ditch Symantec its garbage. It hinders far more than it helps.

The easiest solution since you have backups is to format the Hard Drive and start over.

Sure, there are ways to fix the problem that you are having, but for the most expediant solution with the best performance gains, nothing beats a format/reinstall.

Make sure if you do this to get all the Windows Updates.

Also use pretty much anything other than Norton or McAfee for AV, make sure you have a decent firewall too.

And never ever ever ever use Internet Explorer..

[Dredginator]

Ok, im hoping your not using more than one AV at a time...If so, thats the problem! You should only run one AV at a time. They dont get along to well.

And like deathninja said. Norton 06 uses alot of resources and is notorious for slowing down your system. Norton came out with 07 version now. I have used it at work and they have fixed ALOT of the problems they were having with 06.

Before you do anything drastic (like reformatting) try to get your hands on norton antivirus 2007 or (if youre running two AV's at once) uninstall one.

[crazyivan2]

And never ever ever ever use Internet Explorer..

?? why not??

[deathninja]

It is not secure.

If you like web delivered viruses use Internet Explorer.