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#1
becca77

becca77

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Help! :blink:

I turned on my pc as usual, I have a password at login and it said it couldn't load my profile (I'm the only profile) and then it started like a brand new pc. So I restarted pc to see if i could get my normal desktop stuff but i get an error msg:

Windows could not start because the following file is missing or corrupt:
<windows root>\system32\hal.dll
Please re-install a copy of the above file.


Can you please help me?
What happened?

:whistling:
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#2
Retired Tech

Retired Tech

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Couple of ways, though the repair may be the easiest to run

http://support.micro...om/?kbid=307545

You can use this guide to repair XP

Possibly, you will need to press the start button and keep tapping the delete key, (possibly F2) until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter

You will need your XP product key to complete this

The XP Product Key is a 25 character alpha numerical code, which does not include the sequence OEM


If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install

Click this to view the XP Repair Install Guide

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

The XP repair install will look and run as a normal install, however, you must not see a request to format the drive


After running XP Repair you will need to install all Windows Updates

Microsoft Update
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