I don't remember everything but it was saying that there was a problem accessing the memory or something. it gave me an i/o error in "0xc000009c"?
what does that mean and can i fix it without losing my files saved to the hard drive?
it only does it when i go to the internet and it moves really slow anytime i'm not online. did i get a virus?
PLEASE EMAIL ME IF YOU CAN WALK ME THRU FIXING THIS WITHOUT SACRIFICING MY FILES