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missing destop and task bar


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#1
bobkw

bobkw

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am workining on a friends computor. he claims he just turned it on one day and found the missing desktop and toolbars. i have completed the 5 steps
i cannot start explore.exe nor can i access control panel. keep in mind that i only have task manager to work with. when i try to open these the task bar flashes for a second then dissapears.
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#2
Fenor

Fenor

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Hi bobkw!

I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Fenor
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