Computer does not shut down
Posted 28 October 2006 - 11:28 PM
Posted 29 October 2006 - 06:23 AM
remember we are working blind so bare with us
to help others reply to your question
if you haven't mentioned it yet:
- what model of computer
- what os, XPpro or home
- how old is it
Posted 29 October 2006 - 02:43 PM
Posted 29 October 2006 - 03:39 PM
- press keyboard buttons: winkey + r
- paste this in slot: msconfig
- press: enter
- click tab: startups
- make a note of which are enabled
- disable all of them
- restart the computer
if the computer works fine you will know that one of these startups is causing the problem
- look up the startup on these links
Startup Database Forum.
The File Database
Uninstall Programs Database
- keep the ones you really need, protection, etc., the rest you can dump once you know that they are not needed
Posted 30 October 2006 - 01:32 AM
Posted 30 October 2006 - 04:40 AM
- does it not shut at all or after a very long time
- what program have you installed recently
Posted 30 October 2006 - 10:05 AM
At first I had problems with Adobe Reader, after that Macromedia Flash. I dont remember when it exacly started but 2 months ago I had my computer serviced because of viruses and after i received my computer back from the shop thats when all the problems started (windows not genuine, Adobe, Macro Flash), I tried to take it back to the shop but they are out of business.
Posted 30 October 2006 - 10:09 AM
What were you able to do about the shop installing non genuine software
Posted 30 October 2006 - 01:32 PM
I went to a local computer shop and they installed windows again. I believe thats how I got a non genuine windows copy.
Posted 30 October 2006 - 03:11 PM
XP's exit sound file sometimes gets corrupt and if it does not run then XP won't shut down. I am not sure based on what you have told us so far if this is the issue or not, but let's see:
Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds and Audio Devices > Sounds tab
Under Program Events scroll down until you see Exit Windows. Highlight Exit Windows by clicking on it once. Then under Sounds choose None. Click Apply and finally OK.
Reboot if possible, or shut down computer and restart manually. Once it is up and running, shut down computer by going to Start > Turn Off Computer. See if it will shut down on it's own now.
If it does, the only difference will be that you will not longer hear the 2 seconds of music that XP usually plays as it shuts down.
Posted 30 October 2006 - 09:34 PM
Posted 30 October 2006 - 09:48 PM
Posted 30 October 2006 - 09:49 PM
Posted 30 October 2006 - 09:52 PM
Posted 30 October 2006 - 09:53 PM
In the General tab is should say what OS you have and say the SP number