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#1
rajicuk

rajicuk

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Every time I put a blank Cd/Dvd blue screen appears with the stop message:

STOP: 0x0000008E(0x0000005,0x806EE753,0xB9F083BC,0x00000000)

I tried to find some solutions on the Internet but could not find any.

Operating System:
Microsoft Windows XP Home Edition
Intel Celeron CPU 2.60GHz
512 MB RAM
123 GB Hard Disk size
Sony DVD RW DW-U14A

Thank you :whistling:
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#2
Retired Tech

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Click start, right click my computer, click properties, hardware, device manager

Right click the Sony drive, click remove / uninstall, click apply, confirm, reboot

Try a disc
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#3
rajicuk

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Thank you for your quick reply. I uninstalled my Sony drive then restarted computer and tried a disc but it happened again with the blue screen. :whistling:
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#4
Retired Tech

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Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

If you do not have an XP CD you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

Windows will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.

This will take an hour or so before it gets to the desktop.

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this and check it is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

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#5
rajicuk

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Could I try that with Recovery Windows XP Home?
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#6
Retired Tech

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Run sfc /scannow without loading a disc, it should say which disc to load if it needs to replace any files
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#7
rajicuk

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It says:
Windows cannot find 'sfc/scannow'. Make sure you typed the name correctly, and then try again. To search a file, click the Start button, and then click Search.
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#8
Retired Tech

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Did you type sfc (space) /scannow

sfc /scannow
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#9
rajicuk

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This time I typed space and it is working now. Installed Tune Up 2006 Trial and did all you said. Problem solved. Thank you. :whistling:
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