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MP4 help - it wont charge or turn on

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  • Pip
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i don't know where i should post this, i'm practically computer illiterate.
I got an MP4 yesterday, and it worked fine for a little while. Songs were playing, the whole bit

I turned it off and put it to charge last night, and I woke up this morning, and it won't even turn on!!
What am I supposed to do? The instructions are in Chinese, and I can't understand why its not working!
I tried taking the battery out and putting it back in, that didn't work.

It won't turn on while its on the charger, i get a screen that looks like it wants to light up, but doesnt

My pc isnt recognizing it as anything anymore, no files for it, nothing

I tried to run my MP4 and media player in sync, is that why?

now i heard somewhere that it has to be on in order to charge, but if it wont turn on, what can i do to fix it?

can someone help me cuz my husband is going to kill me if he find out i broke it the first day i got it.
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    Retired Staff

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I believe that, by MP4, you mean MP3 player, and it sounds like yours is defective. Return to retailer or contact manufacturer.
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  • Member
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  • 590 posts
could b mp4 player
check and c if there is a lock switch on one of the sides if so move it to off
this setting can lock the whole unot.

-what model is it?
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