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connection issues


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#1
hyeone

hyeone

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for the past few months, my internet has been driving me crazy!!! it will be fine for a few days, maybe even weeks then all of a sudden, the connection would stop sending/recieving packets...so i have no connectivity. i usually disconnect everything and leave it off for 30 min to an hour and sometimes it works, sometimes it doesnt. sometimes ih ave to wait a few hours for it to come back. i never tired calling the company since i try everything they would tell me to do.

any ideas on what causes this? is there a way i can prevent this from happening again? any help is appriciated!

thanks


hp desktop
win xp home
webstar cable modem - comcast cable
linksys wireless (one desktop connected, 2 floors up)
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#2
Facedown98

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Hi. I take it this is a wireless connection?
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#3
hyeone

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well yeah, but im the main computer.
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#4
Facedown98

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So on your wireless card, or adapter, does the connection say "very good"? It probably does, and then drops later, right?
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#5
hyeone

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all the connections run fine. out of nowhere, all the connections just stop working. the 2 lights on the cable modem (data, cable) stop working and/or the cable light starts blinking(with the data light not working at all).

Edited by hyeone, 31 October 2006 - 08:05 PM.

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#6
Facedown98

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hhhmmm... I don't like saying this, but I suggest calling the ISP... They might have a warranty open for your modem, and they will also be able to "check your line" which makes sure that it's all good on their end. Give it a shot and let us know what happens.
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#7
Kurenai

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Yar, any connection problem that involves lights changing on the cable modem is either a bad modem or a line issue, both of which involve the help of your ISP.
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#8
hyeone

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ok, ill do that. appriciate it.
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