[syb388]

Well I dont know what all that stuff means, I was just a little worried that Kaspersky showed 7 viruses and 11 infected files, but if you say I'm clean I'll take your word for it.

[Advertisements]

Mu apologies if I sounded short last night,has been a really cold and wet week at woek allready.


The items listed in the Kaspersky log are either normal locked items or items found in System Restore or Nortons Quarantine.

Neither of which are a big deal.

I dont know which version of Norton Antivirus you have but you can usually find the quarantine folder and empty it.

For Example,on my system downstairs,I open Norton from the taskbar and click on Reports,then I click on "View Norton Quarantine and Restore"

Once the new Window appears I just clear out all the quarantine and restore items.


As for System Restore,we are going to fix that right now.


If theres anything else or the PC seems to fart or burp,feel free to contact me.


Now we need to reset System Restore and Clear out all the old infected restore points.

• Click Start
• Right-Click "My Computer" and Select Properties.
• Click on the "System Restore" tab.
• Place a checkmark in the box for "Turn off System Restore" and Click "Apply."
• Restart the Computer.
• Return to System Restore and Uncheck the box for "Turn off System Restore" and Click "Apply."
• A fresh Restore Point will be created.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Windows, Internet Explorer and Microsoft Office Updates

Visit Microsoft's Windows Update Site frequently. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

If you are running Microsoft Office, or any application of it, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed.

If you have trouble with Windows Update, you still can get all the Critical Updates, Security Fixes and Service Packs. Below are a few links to bookmark.

Microsoft Security Bulletins
http://www.microsoft...ty/current.aspx

Office downloads
http://office.micros...te/default.aspx

Download Center
http://www.microsoft...ads/search.aspx

Microsoft Security Advisories
http://www.microsoft...ry/default.mspx

Recently Published
http://www.microsoft...nt/default.mspx

Make your Internet Explorer more secure

• From within Internet Explorer click on the Tools menu and then click on Options.
• Click on the Security tab
• Click the Internet icon so it becomes highlighted.
• Click on Default Level and click Ok
• Click on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
• Next press the Apply button and then the OK to exit the Internet Properties page.

Take the time to check out the following links

Resources for using Internet Explorer 6
http://support.micro...om/?kbid=867470

How to Configure Enhanced Security Features for Internet Explorer from Windows XP SP2
http://www.microsoft...xp/iesecxp.mspx

Microsoft Malicious Software Removal Tool
http://www.microsoft...e/families.mspx

Keep your Sun Java up to date

The most current version of Sun Java is: Java Runtime Environment Version 5.0 Update 9
http://java.sun.com/...loads/index.jsp

• Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
• Click the "Download" button to the right.
• Check the box that says: "Accept License Agreement".
• The page will refresh.
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-1_5_0_09-windowsi586-p.exe to install the newest version.

And in the future, remember to remove older versions of Java when you update to a newer version to avoid exploitation of older versions left on your system.

Check out these topics for more information:
http://spywarewarrio...pic.php?t=17910
http://spywarewarrio...pic.php?t=17598

Free programs that may help you in keeping the PC clean

• SpywareBlaster
  SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
  You can download SpywareBlaster here
  A tutorial can be found here
• SpywareGuard
  It provides a degree of real-time protection solution against spyware that is a great addition to SpywareBlaster's protection method. An anti-virus program scans files before you open them and prevents execution if a virus is detected - SpywareGuard does the same thing, but for spyware. And you can easily have an anti-virus program running alongside SpywareGuard. It also features Download Protection and Browser Hijacking Protection.
  You can download SpywareGuard here
  A tutorial can be found here
• IE-SPYAD
  IE-SPYAD puts over 5000 sites in your restricted zone, so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all. It basically prevents any downloads, cookies, scripts from the sites listed, although you will still be able to connect to the sites.
  You can download IE-SPYAD here
  A tutorial can be found here
• Hosts File
  A Hosts file replaces your current HOSTS file with one containing well known ad, spyware sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
  A tutorial tutorial can be found here
• MVPS Hosts File
  You can download the MVPS Hosts File here
  Furthermore the website contains useful tips and links to other resources and utilities.
• Bluetack's Hosts File and Hosts Manager
  Essentially based on the research made by Webhelper, Andrew Clover and Eric L. Howes, it contains most if not all the known spyware sites, sites responsible for hijacks, rogue apllications etc...
  Download Bluetack's Hosts file here
  Download Bluetack's HostsManager here

Free Spyware Detection and Removal Programs

• Ad-Aware
  It scans for known spyware on your computer. These scans should be run at least once every two weeks.
  You can download Ad-Aware here
  A tutorial can be found here
• Spybot - Search & Destroy
  It scans for spyware and other malicious programs. Spybot has preventitive tools that stop programs from even installing on your computer.
  You can download Spybot - S&D here
  A tutorial can be found here

Before adding any other Spyware Detection and Removal programs always check the Rogue Anti-Spyware List for programs known to be misleading, mistaken, or just outright "Foistware".
You will find the list here

AVG Anti-Spyware (formerly Ewido)

Realtime protection against these threats:

• Hijackers and Spyware
  Secure surfing in the Internet without fear of annoying changes of the start page of your browser, tracking cookies and advertising bars.
• Worms
  Nobody should receive e-mails in your name with malicious files in the appendix anymore.
• Dialers
  Security against all kinds of dialers. No fear when receiving the next phone bill.
• Trojans and Keyloggers
  No chance for thieves to steal your bank data and personal sensitive information by tapped Internet connections, remote controlled webcams or secret keyboard recordings.

Most of you will have already the trial version of this software, which is an excellent program and particularly good at catching trojans. If you find it useful you might want to consider buying the full program. When the trial period ends the following features will stop working:

• Scheduled scans.
• Real-time monitoring of the entire system.
• Memory Scan detects active threats.
• Self-protection at kernel layer guarantees gapless monitoring.
• Automatic online-update.

The manual memory scan will work in the free version and you can manually update the definitions by clicking on the "Start Update" button under Manual update in the update module.

You can download AVG Anti-Spyware here
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.

WinPatrol

WinPatrol uses a heuristic approach to detecting attacks and violations of your computing environment. Traditional security programs scan your hard drive searching for previously identified threats. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. You'll be removing dangerous new programs while others download new reference files.

• Detect & Neutralize Spyware.
• Detect & Neutralize ADware.
• Detect & Neutralize Viral infections.
• Detect & Neutralize Unwanted IE Add-Ons.
• Detect & Restore File Type Changes.
• Automatically Filter Unwanted Cookies.
• Avoid Start Page Hijacking.
• Detect changes to HOSTS & critical system files.
• Kill Multiple Tasks that replicate each other, in a single step!
• Stop programs that repeatedly add themselves to your Startup List!

Starting with WinPatrol 9.5 PLUS users also get the addition of Real-time Infiltration Detection so they'll know immediately when changes are made to critical system areas. WinPatrol Free is not demo or trial software. You're welcome to use it as long as you like.
You can download WinPatrol here
WinPatrol FAQ

SiteHound by Firetrust

Firetrust introduces the SiteHound Toolbar - the safe way to browse the Internet. With SiteHound, when you browse the Internet, you're shown a warning page every time you go to a site which is a known scam, potentially loads viruses or spyware on to your computer, has questionable content or anything you would not consider reasonable. You are shown a warning page with information about that site. From there you can choose to enter the site or go back. SiteHound is a free add-on to Internet Explorer. (Users of Firefox - a version for you is coming soon.) SiteHound's comprehensive database gathers the knowledge from other users and respected experts from the online security community to tell you which sites are real and which are bogus.

SiteHound will alert you when you enter a site which is known to contain:

• Fraudulent claims or scams
• Offensive material
• Security vulnerabilities
• Spyware or Adware
• Spam related material
• or other content deemed to be unsafe

Specifically, SiteHound blocks these categories:

• Adult • Spyware • Spam Advertising • Phishing • Possible scam or fraud • Misleading or False Advertising
• Pharming • Rogue or Suspect Product • Adware • Malware or Virus

System Requirements:
Internet Explorer 5.5+ and Windows 95/98/NT 4/ME/2000/XP

Product Info & Download: SiteHound Toolbar

For advanced users : ProcessGuard

ProcessGuard blocks rootkits, prevents spyware, guards your computer from DLL trojans...
For more information take a moment to read the Introduction and the Known Attacks information pages.
You can download Process Guard here

For advanced users : System Safety Monitor

System Safety Monitor (SSM) allows you to track down Microsoft Windows operating system activity in real-time and to prevent undesirable actions from various malware and spyware programs. SSM's main goal is to discover and block malicious actions of any application.
For more information take a moment to read the Main features of the program.
You can download SSM here

Use an AntiVirus Software

It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See the link below for a listing of some online & their stand-alone antivirus programs.
Computer Safety On line - Anti-Virus
http://forum.malware...pic.php?p=53#53

Update your Anti Virus Software

It is imperative that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.

Use a Firewall

I can not stress enough how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below.
Computer Safety On line - Software Firewalls
http://forum.malware...pic.php?p=56#56
A tutorial on Understanding and Using Firewalls can be found here

Additional Information

For more information about Spyware, the tools available, and other informative material, including information on how you may have been infected in the first place, please check out this link.

A very nice collection of tutorials is available at Bleeping Computer
http://www.bleepingc....com/tutorials/

Finally, after following up on all these recommendations, why not run Jason Levine's Browser Security Tests ?
They will provide you with an insight on how vulnerable you might still be to a number of common exploits.
http://www.jasons-to...rowserSecurity/

[Wizard]

Mu apologies if I sounded short last night,has been a really cold and wet week at woek allready.


The items listed in the Kaspersky log are either normal locked items or items found in System Restore or Nortons Quarantine.

Neither of which are a big deal.

I dont know which version of Norton Antivirus you have but you can usually find the quarantine folder and empty it.

For Example,on my system downstairs,I open Norton from the taskbar and click on Reports,then I click on "View Norton Quarantine and Restore"

Once the new Window appears I just clear out all the quarantine and restore items.


As for System Restore,we are going to fix that right now.


If theres anything else or the PC seems to fart or burp,feel free to contact me.


Now we need to reset System Restore and Clear out all the old infected restore points.

• Click Start
• Right-Click "My Computer" and Select Properties.
• Click on the "System Restore" tab.
• Place a checkmark in the box for "Turn off System Restore" and Click "Apply."
• Restart the Computer.
• Return to System Restore and Uncheck the box for "Turn off System Restore" and Click "Apply."
• A fresh Restore Point will be created.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Windows, Internet Explorer and Microsoft Office Updates

Visit Microsoft's Windows Update Site frequently. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

If you are running Microsoft Office, or any application of it, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed.

If you have trouble with Windows Update, you still can get all the Critical Updates, Security Fixes and Service Packs. Below are a few links to bookmark.

Microsoft Security Bulletins
http://www.microsoft...ty/current.aspx

Office downloads
http://office.micros...te/default.aspx

Download Center
http://www.microsoft...ads/search.aspx

Microsoft Security Advisories
http://www.microsoft...ry/default.mspx

Recently Published
http://www.microsoft...nt/default.mspx

Make your Internet Explorer more secure

• From within Internet Explorer click on the Tools menu and then click on Options.
• Click on the Security tab
• Click the Internet icon so it becomes highlighted.
• Click on Default Level and click Ok
• Click on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
• Next press the Apply button and then the OK to exit the Internet Properties page.

Take the time to check out the following links

Resources for using Internet Explorer 6
http://support.micro...om/?kbid=867470

How to Configure Enhanced Security Features for Internet Explorer from Windows XP SP2
http://www.microsoft...xp/iesecxp.mspx

Microsoft Malicious Software Removal Tool
http://www.microsoft...e/families.mspx

Keep your Sun Java up to date

The most current version of Sun Java is: Java Runtime Environment Version 5.0 Update 9
http://java.sun.com/...loads/index.jsp

• Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
• Click the "Download" button to the right.
• Check the box that says: "Accept License Agreement".
• The page will refresh.
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-1_5_0_09-windowsi586-p.exe to install the newest version.

And in the future, remember to remove older versions of Java when you update to a newer version to avoid exploitation of older versions left on your system.

Check out these topics for more information:
http://spywarewarrio...pic.php?t=17910
http://spywarewarrio...pic.php?t=17598

Free programs that may help you in keeping the PC clean

• SpywareBlaster
  SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
  You can download SpywareBlaster here
  A tutorial can be found here
• SpywareGuard
  It provides a degree of real-time protection solution against spyware that is a great addition to SpywareBlaster's protection method. An anti-virus program scans files before you open them and prevents execution if a virus is detected - SpywareGuard does the same thing, but for spyware. And you can easily have an anti-virus program running alongside SpywareGuard. It also features Download Protection and Browser Hijacking Protection.
  You can download SpywareGuard here
  A tutorial can be found here
• IE-SPYAD
  IE-SPYAD puts over 5000 sites in your restricted zone, so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all. It basically prevents any downloads, cookies, scripts from the sites listed, although you will still be able to connect to the sites.
  You can download IE-SPYAD here
  A tutorial can be found here
• Hosts File
  A Hosts file replaces your current HOSTS file with one containing well known ad, spyware sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
  A tutorial tutorial can be found here
• MVPS Hosts File
  You can download the MVPS Hosts File here
  Furthermore the website contains useful tips and links to other resources and utilities.
• Bluetack's Hosts File and Hosts Manager
  Essentially based on the research made by Webhelper, Andrew Clover and Eric L. Howes, it contains most if not all the known spyware sites, sites responsible for hijacks, rogue apllications etc...
  Download Bluetack's Hosts file here
  Download Bluetack's HostsManager here

Free Spyware Detection and Removal Programs

• Ad-Aware
  It scans for known spyware on your computer. These scans should be run at least once every two weeks.
  You can download Ad-Aware here
  A tutorial can be found here
• Spybot - Search & Destroy
  It scans for spyware and other malicious programs. Spybot has preventitive tools that stop programs from even installing on your computer.
  You can download Spybot - S&D here
  A tutorial can be found here

Before adding any other Spyware Detection and Removal programs always check the Rogue Anti-Spyware List for programs known to be misleading, mistaken, or just outright "Foistware".
You will find the list here

AVG Anti-Spyware (formerly Ewido)

Realtime protection against these threats:

• Hijackers and Spyware
  Secure surfing in the Internet without fear of annoying changes of the start page of your browser, tracking cookies and advertising bars.
• Worms
  Nobody should receive e-mails in your name with malicious files in the appendix anymore.
• Dialers
  Security against all kinds of dialers. No fear when receiving the next phone bill.
• Trojans and Keyloggers
  No chance for thieves to steal your bank data and personal sensitive information by tapped Internet connections, remote controlled webcams or secret keyboard recordings.

Most of you will have already the trial version of this software, which is an excellent program and particularly good at catching trojans. If you find it useful you might want to consider buying the full program. When the trial period ends the following features will stop working:

• Scheduled scans.
• Real-time monitoring of the entire system.
• Memory Scan detects active threats.
• Self-protection at kernel layer guarantees gapless monitoring.
• Automatic online-update.

The manual memory scan will work in the free version and you can manually update the definitions by clicking on the "Start Update" button under Manual update in the update module.

You can download AVG Anti-Spyware here
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.

WinPatrol

WinPatrol uses a heuristic approach to detecting attacks and violations of your computing environment. Traditional security programs scan your hard drive searching for previously identified threats. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. You'll be removing dangerous new programs while others download new reference files.

• Detect & Neutralize Spyware.
• Detect & Neutralize ADware.
• Detect & Neutralize Viral infections.
• Detect & Neutralize Unwanted IE Add-Ons.
• Detect & Restore File Type Changes.
• Automatically Filter Unwanted Cookies.
• Avoid Start Page Hijacking.
• Detect changes to HOSTS & critical system files.
• Kill Multiple Tasks that replicate each other, in a single step!
• Stop programs that repeatedly add themselves to your Startup List!

Starting with WinPatrol 9.5 PLUS users also get the addition of Real-time Infiltration Detection so they'll know immediately when changes are made to critical system areas. WinPatrol Free is not demo or trial software. You're welcome to use it as long as you like.
You can download WinPatrol here
WinPatrol FAQ

SiteHound by Firetrust

Firetrust introduces the SiteHound Toolbar - the safe way to browse the Internet. With SiteHound, when you browse the Internet, you're shown a warning page every time you go to a site which is a known scam, potentially loads viruses or spyware on to your computer, has questionable content or anything you would not consider reasonable. You are shown a warning page with information about that site. From there you can choose to enter the site or go back. SiteHound is a free add-on to Internet Explorer. (Users of Firefox - a version for you is coming soon.) SiteHound's comprehensive database gathers the knowledge from other users and respected experts from the online security community to tell you which sites are real and which are bogus.

SiteHound will alert you when you enter a site which is known to contain:

• Fraudulent claims or scams
• Offensive material
• Security vulnerabilities
• Spyware or Adware
• Spam related material
• or other content deemed to be unsafe

Specifically, SiteHound blocks these categories:

• Adult • Spyware • Spam Advertising • Phishing • Possible scam or fraud • Misleading or False Advertising
• Pharming • Rogue or Suspect Product • Adware • Malware or Virus

System Requirements:
Internet Explorer 5.5+ and Windows 95/98/NT 4/ME/2000/XP

Product Info & Download: SiteHound Toolbar

For advanced users : ProcessGuard

ProcessGuard blocks rootkits, prevents spyware, guards your computer from DLL trojans...
For more information take a moment to read the Introduction and the Known Attacks information pages.
You can download Process Guard here

For advanced users : System Safety Monitor

System Safety Monitor (SSM) allows you to track down Microsoft Windows operating system activity in real-time and to prevent undesirable actions from various malware and spyware programs. SSM's main goal is to discover and block malicious actions of any application.
For more information take a moment to read the Main features of the program.
You can download SSM here

Use an AntiVirus Software

It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See the link below for a listing of some online & their stand-alone antivirus programs.
Computer Safety On line - Anti-Virus
http://forum.malware...pic.php?p=53#53

Update your Anti Virus Software

It is imperative that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.

Use a Firewall

I can not stress enough how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below.
Computer Safety On line - Software Firewalls
http://forum.malware...pic.php?p=56#56
A tutorial on Understanding and Using Firewalls can be found here

Additional Information

For more information about Spyware, the tools available, and other informative material, including information on how you may have been infected in the first place, please check out this link.

A very nice collection of tutorials is available at Bleeping Computer
http://www.bleepingc....com/tutorials/

Finally, after following up on all these recommendations, why not run Jason Levine's Browser Security Tests ?
They will provide you with an insight on how vulnerable you might still be to a number of common exploits.
http://www.jasons-to...rowserSecurity/

[syb388]

Hey Thanks so much, I cant tell you how much I appreciate what you've done. I paypalled a little money, I know it's nothing considering your time, but its a small token of appreciation.
Just a couple of last questions: is windows defender and spyware blaster sufficiant for spyware protection or should I use adaware? Which would you suggest NIS '06 or Mcafee IS '07? IS there anything I could do to get Norton GoBack working (I tried unistalling and reinstalling,) and if I get it working should I turn of system restore?
And here is one totally unrelated but if you can offer some advice I would greatly appreceate it. I use Utorrent a lot and I noticed it runs much faster when I'm browsing than it does when it has all the bandwith to itself, if it's running alone it will settle for speeds of 20kb/s but if I start browsing it wakes up and will reach speeds of 150 kb/s, doesn't make any sense to me.

[Wizard]

Norton or Mcafee,only opinion I have is Norton has never let me down.


Norton Go Back,try this link
http://symantec.com/...?pvid=nis_2006#

If it doesnt work,go from here
http://symantec.com/...tproduct_ts.jsp

Get to the Live Chat part and try to discuss with a symantec tech.

If you do get the live chat,ask the techie what they think about GoBack and System Restore together.

I kinda like Windows System Restore.


As far as the file sharing application,I dont use them so I wouldnt know strange from not strange.


NIS 06 or Mcafee 07 together with windows defender and spyware blaster is a nice healthy combination.

Daily checks for updates are a must for all these and Windows.


Here is something you may find interesting:
http://www.aumha.org...erunt-setup.exe - ERUNT - A useful freeware utility for users of Windows 2000/XP. It's made up of two parts - ERUNT & NTREGOPT.

ERUNT will create daily complete backups of your computer's Registry. Whilst System Restore does the same thing, a corrupt registry file may prevent Windows from booting & this effectively renders disables System Restore. With ERUNT, you're able to restore the damaged Registry.

NTREGOPT works by recreating each registry hive "from scratch", thus removing any slack space that may be left from previously modified or deleted keys. In other words, it compacts the Registry to a small size which allows Windows to load & perform faster.

[syb388]

Symantic has just made it my list of the 5 worst companies you don’t want to deal with, along with: Dell, Earthlink, T-mobile, and AOL. After close to an hour and getting disconnected three times all they can tell me (after I refused their attempt to sell me another subscription) is run Norton Removal Tool and install again. So that’s what I did, first I ran Norton Removal Tool, and then I reinstalled NIS smoothly, after which I rebooted. I then tried to install NSW and it seemed to be going smoothly, but it got stuck at 99% of installation, after a half hour at 99% I quit.
Now here is my problem, I tried uninstalling so that I could install properly, but every time I clicked remove in the remove program screen, it became irresponsive, if I tried running NSW.exe or Norton Removal Tool I get a message stating an installation is in progress, please wait for current installation to finish, when I try to end process I get a message stating I don’t have access, I’ve restarted my pc 3 times!!! When I try to use tech chat I’m put in queue for about a half hour until I reach one and then I never leave one, I tried three times (it stays at position one for over an hour!) I can’t install or uninstall NSW. How can I remove the incomplete installation? -Thanks

[Wizard]

Try safe mode for removal.

[syb388]

I tried removal in safe mode and got the same messages, but after rebooting in normal Norton Removal Tool worked. My computer working better than ever, and goback works again! - thanks so much