malware (Spyware, Virus, Trojan) infection computer will not boot up
Posted 02 November 2006 - 08:05 AM
Posted 02 November 2006 - 08:30 AM
Start the System Restore Utility at a command prompt
1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.
2. Log on to your computer with an administrator account or with an account that has administrator credentials.
3. Type the following command at a command prompt, and then press ENTER:
4. Follow the instructions that appear on the screen to restore your computer to an earlier state.
Look for the most recent system checkpoint created before the errors to restore from
For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP
Please follow the procedures outlined here: Malware Removal Guide
You will need a PC which can connect to the internet
Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum
For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response
If you are unable to run any of the programmes, please ask for advice in the Malware Forum
Posted 02 November 2006 - 10:19 AM
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