As I understand it, NORTON is being unco-operative. I am not a fan of NORTON, so I will be biased in my assessment. Other progs can act up just as well, though.
It is my understanding that such error messages are handed out when the tree has been disturbed and the apples have fallen out, and are lying on the ground.
i.e. the file paths have been disturbed to the point where Windows cannot find what it thinks that it is looking for, or it really can't find what it is looking for, because it is no longer there...etc. or the path is not clear any longer. And like a blind person, you have to help it along on its path to its goals.
So, what can you do to help?
First do a system sweep for the lost files, and if found copy a version to a temp folder on c:\ I have one for "LOST FILES" that they all accumulate in...because if they go missing once, they may go missing again, and a safe cache of these pesky critters is helpful. If not found, do an internet sweep for a copy and hold them in the same cache for future reference. Visit sites that provide free "missing dlls" I'm not able to suggest one, as I do not have access to my bookmarks just now. I may leave you and go a huntin' and come back later...if someone does not beat me to it.
Short poem: "There are some that will charge you a fee, for what others will provide for free."
...acknowledge that one of these issues may be the culprit, and take measures to remedy the situation, by downloading and installing the necessary software to deal with it...
Some issues that will "blind" Windows...
3. bad install of subsequent software
4. resource conflicts
5. file conflicts
6. old drivers
7. older file versions
8. sloppy hard drive
9. sloppy registry
10. coke spilled onto the key board
11. assorted gremlins and goblins
12. a mouse has set up house-keeping just under your hard-drive
[don't laugh, I killed eight mice, last winter, that had come indoors for the season, and had taken up residency in the ceiling above my computer, and then in the night had gone scouting. They found my cache of munchies beside my computer and had a gay old time...crap everywhere...
Long story short...clean everything in sight, defrag all possible sources, re-organize the tree for more efficiency, do a full system scan for the afore mentioned problem sources, etc.. with the best software you can find and afford [free where found].
Delete the program offending you, and reinstall it.
Dare I say, that only as a last resort, hit the computer with a hammer and spit into the back [remember that old Gary Cooper movie where he was a navigator on a bomber during WW II /]
This should not be a problem where you need to consider formatting anything.
Edited by b1caez01, 04 November 2006 - 03:38 PM.