I just bought a Compaq CPQUSBFW 7-Port USB 2.0 & Firewire Combo HUB. I also have two 4-port 2.0 hubs. I had 11 external hard drives and I purchased another one today. When I connected it to one of the empty 2.0 ports in the Compaq, nothing happened. I got out another 2.0 cable and nothing happened again. I plugged the cable into my tower and it was recognized by My Computer. I formatted it and then got out another 2.0 4-port hub because I had no more 2.0 ports left that worked (it seemed). I plugged the 2.0 4-port hub into my tower and plugged two external hard drives into it. One ran like a 2.0 and the other ran like a 1.0. The hdds are identical. I got out another 2.0 cable (they have 2.0 written on them), hooked it up but it still ran like 1.0. I switched cables with another hard drive that's been running at 2.0 and now the hdd doesn't appear in My Computer. This hdd has been working excellently until I installed the other hub, so I removed the hub, thinking that it may be defective, and connected it to a different hub and it still isn't working.
I also keep getting messages about my connections. The title is "HI-SPEED USB Device Attached to non-HI-SPEED Hub":
(Yellow Triangle with an Exclamation Point inside of it) The USB Mass Storage Device is a HI-SPEED USB device and will function at reduced speed when plugged into a non-HI-SPEED port.
The hubs shown in bold type have free ports that can support the HI-SPEED USB device.
- E VIA SUB Enhanced Host Controller
---E USB Root Hub (4 ports)
-----E USB Mass Storage Device
-----E Generic USB Hub (4 ports)
-------E Unused Port
-------E Unused Port
-------E Unused Port
-------E Unused Port
-----E Unused Port
-----E Unused Port
Recommendation
Disconnect the USB Mass Storage Device from its current port and then connect it to one of the ports on a hub shown in bold type.
Well, the hdd was connected to one of the ports that is shown in bold type. Is my compuer confused or are the hubs that I have my external hdds connected to damaged? It seems odd that I would have 3 defective hubs and 3 defective 2.0 cables (2 of which worked with no problems for other hdds).
Any ideas about what's going on? It has me stumped.
Denise