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PC runs very slow - Need help


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#1
crystaldon

crystaldon

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Hi, I've done all the virus and spyware removal procedures in your 'do this first' section, and it found several problems. That helped, but it still runs slow. Explorer takes a long time to show listings, programs take a long time to load, and it takes a really long time to boot. Can you help determine if it is still infected? Here are the logs. Thanks for the help,

Don



Activescan.txt

Incident Status Location

Spyware:Cookie/Humanclick Not disinfected C:\Documents and Settings\Don.PC-1\Application Data\Mozilla\Firefox\Profiles\k48irqjg.default\cookies.txt[hc2.humanclick.com/]
Spyware:Cookie/Humanclick Not disinfected C:\Documents and Settings\Don.PC-1\Application Data\Mozilla\Firefox\Profiles\k48irqjg.default\cookies.txt[hc2.humanclick.com/hc/74999169]
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Don.PC-1\Application Data\Mozilla\Firefox\Profiles\k48irqjg.default\cookies.txt[.realmedia.com/]
Spyware:Cookie/GoStats Not disinfected C:\Documents and Settings\Don.PC-1\Application Data\Mozilla\Firefox\Profiles\k48irqjg.default\cookies.txt[.gostats.com/]
Spyware:Cookie/Target Not disinfected C:\Documents and Settings\Don.PC-1\Application Data\Mozilla\Firefox\Profiles\k48irqjg.default\cookies.txt[.target.com/]
Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Don.PC-1\Application Data\Mozilla\Firefox\Profiles\k48irqjg.default\cookies.txt[.apmebf.com/]
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Don.PC-1\Application Data\Mozilla\Firefox\Profiles\k48irqjg.default\cookies.txt[.atwola.com/]
Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Don.PC-1\Application Data\Mozilla\Firefox\Profiles\k48irqjg.default\cookies.txt[.go.com/]
Spyware:Cookie/Humanclick Not disinfected C:\Documents and Settings\Don.PC-1\Application Data\Mozilla\Firefox\Profiles\k48irqjg.default\cookies.txt[hc2.humanclick.com/hc/51101910]
Potentially unwanted tool:Application/Pskill.K Not disinfected C:\Program Files\PgcEdit\bin\pskill.exe
Potentially unwanted tool:Application/PRScheduler Not disinfected C:\Saun\PowerReg Scheduler.exe



hijackthis.log

Logfile of HijackThis v1.99.1
Scan saved at 4:16:53 PM, on 11/3/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\AOL\1139369972\ee\AOLSoftware.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\INTERVIDEO\COMMON\BIN\WinCinemaMgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
\Pc-3\Storage1\Backup03-12-2005\Upgrades\SpyWareRemover\HijackThis\HijackThis11032006.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by America Online
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1139369972\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Startup Cleaner] C:\Program Files\CM Data Software\CM DiskCleaner\Startup Cleaner.exe
O4 - HKLM\..\Run: [Dimension4] C:\Program Files\D4\D4.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\INTERVIDEO\COMMON\BIN\WinCinemaMgr.exe
O8 - Extra context menu item: &AOL Toolbar search - (value not set)
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai....302/Coupons.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {A0EAC162-A012-4AD8-B2E1-D5A0BBBCDA51} (PopupSh Control) - http://206.222.26.90...ges/PopupSh.ocx
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe



uninstall_list.txt

ACDSee 7.0 PowerPack
ACDSee Trial
Ad-Aware SE Personal
Adobe Acrobat 5.0
Adobe Flash Player 9 ActiveX
AOL Coach Version 2.0(Build:20041026.5 en)
AOL Uninstaller (Choose which Products to Remove)
ArcSoft Panorama Maker 3
ArcSoft PhotoBase 3
ArcSoft PhotoStudio 5
AVG Anti-Spyware 7.5
CanoScan LiDE20,30 Manual
CleanUp!
CM DiskCleaner
Creative DVD Audio Plugin for Audigy Series
Dimension 4 v5.0
DVD Decrypter (Remove Only)
DVD Shrink 3.2
DVDFab Decrypter 2.9.8.5 Beta4
eMule
Google Earth
Hardlock Device Drivers
HijackThis 1.99.1
Hotfix for MDAC 2.53 (KB911562)
Iceows V4.20b
InterActual Player
InterVideo WinDVD 6
J2SE Runtime Environment 5.0 Update 3
J2SE Runtime Environment 5.0 Update 6
LimeWire 4.12.3
LiveReg (Symantec Corporation)
LiveUpdate 1.80 (Symantec Corporation)
Macromedia Shockwave Player
MaxBlast 4
Microsoft .NET Framework 2.0
Microsoft DirectX Transform optional components
Microsoft Office Standard Edition 2003
Mozilla Firefox (1.5.0.7)
Mozilla Thunderbird (1.5)
Nero Suite
Netscape (7.1)
Netscape (7.2)
Norton AntiVirus 2003
Norton WMI Update
Novar Controls ESS32
Novar Controls Group
Novar Controls iScope
NVIDIA Drivers
OmniPage SE
Panda ActiveScan
PCI Audio Applications
PCI Audio Driver
PSL2 Plugin
QuickTime
RealPlayer Basic
Security Update for Microsoft .NET Framework 2.0 (KB917283)
Security Update for Microsoft .NET Framework 2.0 (KB922770)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
SequoiaView
Spybot - Search & Destroy 1.4
TightVNC 1.2.9
Tomb Raider III
Ulead iPhoto Express 1.1
Update Rollup 1 for Windows 2000 SP4
USSA RecordNow DX
USSA RecordNow DX Update Manager
Viewpoint Media Player (Remove Only)
VOB2MPG 2.3
Windows 2000 Hotfix - KB833407
Windows 2000 Hotfix - KB842773
Windows 2000 Hotfix - KB890046
Windows 2000 Hotfix - KB893756
Windows 2000 Hotfix - KB896358
Windows 2000 Hotfix - KB896422
Windows 2000 Hotfix - KB896423
Windows 2000 Hotfix - KB896424
Windows 2000 Hotfix - KB899587
Windows 2000 Hotfix - KB899589
Windows 2000 Hotfix - KB900725
Windows 2000 Hotfix - KB901017
Windows 2000 Hotfix - KB901214
Windows 2000 Hotfix - KB902400
Windows 2000 Hotfix - KB905414
Windows 2000 Hotfix - KB905495
Windows 2000 Hotfix - KB905749
Windows 2000 Hotfix - KB905915
Windows 2000 Hotfix - KB908519
Windows 2000 Hotfix - KB908523
Windows 2000 Hotfix - KB908531
Windows 2000 Hotfix - KB911280
Windows 2000 Hotfix - KB911567
Windows 2000 Hotfix - KB912812
Windows 2000 Hotfix - KB912919
Windows 2000 Hotfix - KB913580
Windows 2000 Hotfix - KB914388
Windows 2000 Hotfix - KB914389
Windows 2000 Hotfix - KB917008
Windows 2000 Hotfix - KB917159
Windows 2000 Hotfix - KB917422
Windows 2000 Hotfix - KB917537
Windows 2000 Hotfix - KB917736
Windows 2000 Hotfix - KB917953
Windows 2000 Hotfix - KB918439
Windows 2000 Hotfix - KB918899
Windows 2000 Hotfix - KB920670
Windows 2000 Hotfix - KB920683
Windows 2000 Hotfix - KB920685
Windows 2000 Hotfix - KB920958
Windows 2000 Hotfix - KB921398
Windows 2000 Hotfix - KB921883
Windows 2000 Hotfix - KB922582
Windows 2000 Hotfix - KB922616
Windows 2000 Hotfix - KB923191
Windows 2000 Hotfix - KB923414
Windows 2000 Hotfix - KB924191
Windows 2000 Hotfix - KB925486
Windows 2000 Service Pack 4
Windows Installer 3.1 (KB893803)
Windows Media Player 9 Hotfix [See KB885492 for more information]
Windows Media Player system update (9 Series)
Wisdom-soft ScreenHunter 4.0 Free
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