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Internet Problems


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#1
Tyson83

Tyson83

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Hi there, I am having a heap of problems with my Internet ever since I reinstalled Windows XP and I am hoping someone will be able to help.

Firstly, some relatively minor issues - and I don't know if these are important - when I turn my computer on I get about 20 Dial-Up Connection windows pop-up on the screen.

After I close all of those and try to log on to the Internet my password shows up as having 15 characters instead of the 5 that make up my password, and no matter how many times I type the correct password in it immediately changes back to the wrong one - the interesting thing is I can still connect to the Internet with the wrong password.

Now the real problems start. Once I am on the Internet using either IE or Firefox I will be fine for a few pages but then the web pages start taking minutes to load and eventually I get the standard "The page cannot be displayed" error messages on IE and something like "incorrect URL" and "the operation has timed out" on Firefox - even if I am only trying to access the google homepage. Then after a few refreshes my internet seems to cut off and my computer freezes and I have to turn it off.

When pages aren't loading on IE often the address at the bottom of the screen reads: res://C:\WINDOWS\System32\shdoclc.dll/dnserror.htm

I have run Norton's Anti Virus, Spybot but they don't seem to have turned up anything and adaware found WindUpdates which it removed but my Internet didn't run any better. I can't show my Hijack This log at the moment because the computer I am working on to post this won't recognise the file but I can sort it out and post if necessary.

I would appreciate any assistance, Thanks.
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#2
Major Payne

Major Payne

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Before posting a Hijack This log, please read and follow ALL instructions at this link :

Read Before Posting a Hijack This Log

Since you've reinstalled Win XP, have you gotten all the critical updates re-installed. You might also download and run Micro$oft's Antimalware Utility.

Read this for your own learning experience :

Treating Infected Systems

Download Micro$oft's AntiSpyware (Beta) here :

AntiSpyWare (Beta)

or here:

Micro$oft Windows AntiSpyware

Please post log in correct forum.

Ron
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