Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

search option


  • Please log in to reply

#1
jw010x8941

jw010x8941

    Member

  • Member
  • PipPip
  • 69 posts
Hi whenever i click the search option on my pc it comes up windows explorer has encountered a problem and needs to close and the info about the error says-AppName:explorer.exe,AppVer:6.0.2900.2180,ModName:msmapi.dll,ModVer:11.0.6361.0,Offset:00003bea?
  • 0

Advertisements


#2
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up

Click start, all programmes, accessories, system tools to run disc defragmenter

Click start then run, type sfc /scannow then press enter, you need the XP CD

You can also start this with task manager, file, new task, type sfc /scannow then press enter

Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

  • 0

#3
jw010x8941

jw010x8941

    Member

  • Topic Starter
  • Member
  • PipPip
  • 69 posts
hi i don't actually have a an xp cd my windows xp is a copy,is there any other way of fixing this problem?it used to work
  • 0

#4
Kniht

Kniht

    Member

  • Member
  • PipPipPip
  • 236 posts
You can run sfc /scannow without the xp cd as long as the i386 folder is installed on your hdd. Usually located C:\ or C:\Windows.

If i386 is on your system be sure the source path to the folder is correct by opening regedit and navigating to
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Current Version\Setup

In the right hand pane look for "SourcePath" and be sure it's data value points to where the i386 folder is located.

If the i386 folder is in C:\ the value data would reflect the same.

To change the data value double click on "SourcePath".
  • 0

#5
jw010x8941

jw010x8941

    Member

  • Topic Starter
  • Member
  • PipPip
  • 69 posts
Hi think i deleted it by mistake any way of downloading it again? thanx
  • 0

#6
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts

my windows xp is a copy


Could you clarify this part first
  • 0

#7
jw010x8941

jw010x8941

    Member

  • Topic Starter
  • Member
  • PipPip
  • 69 posts
it is not legitimate windows xp i had my pc made up for me at a shop and it was my first pc and didn't realise it wasn't genuine windows xp until i tried to validate it to get updates
  • 0

#8
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
I've been looking to see if Microsoft still replace counterfeit software, it isn't obvious if they do

You can ask Microsoft

Is it a big PC shop, is it still trading?
  • 0

#9
jw010x8941

jw010x8941

    Member

  • Topic Starter
  • Member
  • PipPip
  • 69 posts
no just a liitle shop which has closed down thanx for your help
  • 0

#10
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Best I can see at the moment is this

Q: What is the genuine Windows offer?

A: The Microsoft genuine Windows offer is designed to help customers who unknowingly purchased counterfeit versions of Windows XP by offering those who qualify a complimentary copy or electronic license key for a genuine copy of Windows XP.

Q: What are the details of the genuine Windows offer?

A: To help customers who unknowingly purchased a counterfeit version of Windows XP, Microsoft has created two genuine Windows offers for those who qualify:
Complimentary offer: Microsoft will make a complimentary copy of Windows XP available to customers who have been sold counterfeit Windows. Customers will be required to submit a proof of purchase, the counterfeit CD, and a counterfeit report with details of their purchase. Only high-quality counterfeit Windows will qualify for the complimentary offer.

Electronic License Key Offer: Microsoft will offer an alternative for customers who find out via the WGA validation process that they are not running genuine Windows, but do not qualify for, or choose not to take advantage of, the complimentary offer. These customers will be able to license a Windows Genuine Advantage Kit for Windows XP online for a price of $99 for Windows XP Home edition or $149 for Windows XP Professional. The Windows Genuine Advantage Kit for Windows XP will include a new 25-character Product Key and a Windows Product Key Update tool that will allow customers to convert their counterfeit copy to genuine Windows XP electronically.

http://www.microsoft...nloads/FAQ.aspx
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP