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desktop freezing


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#1
rivley

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My pc keeps locking up, windows loads fine but about 10 seconds after the windows welcome screen it just freezes. There are no warning - nothing. I havnt got a clue.

I thought it was my crappy cheap virus software that was causing the problem but i deleted it and installed bitdeffender 10.

I've run out of ideas and need help.
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#2
Facedown98

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Hi. When did this start? Have you made any changes to your system recently?
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#3
rivley

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about 2 weeks or so. Cant think of anything that ive done, i'm not one for playing about, if it works then im happy.

The only thing that i can think of other than my standard daily check emails is download the new windows media player and change my virus software,but both of these were after the problem started.

I can get the pc to run about 1 time in every 30 attempts and when i get it working i just leave it on as long as possible.
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#4
Facedown98

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What are your system specs such as RAM and such? If you're not sure, let me know and we'll try to confirm this.
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#5
rivley

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Intel celron 2.66ghz, 760ram windows xp sp2
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#6
Facedown98

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Wow, there's really no reason that this should happen then... Can you get in using Safe Mode, or does it freeze there as well? If you don't know how to enter Safe Mode, let us know. Also, one you get it to finally boot properly, let's see if we can find malware...

Please go to the malware forum by clicking HERE and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

Edited by Stormknight6, 06 November 2006 - 02:54 PM.

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#7
rivley

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Cheers, i'll get on it and get back to you with the results.
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#8
rivley

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Just finished, nothing really intresting just a couple of dodgy cookies. the first one is gone but the second one that panda found isnt covered in there free trial for removal.

So where do you reccomend going from here? i was thinking of giving it a couple of days and see if that has done the trick.

ps what can i do about this cookie that panda found?
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#9
Facedown98

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Does Panda allow you to remove it once it finds anything suspicious? Also, let me research this problem a bit and see what we can do.
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#10
rivley

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panda will remove it if i pay for there full version but the free virsion ony removes viruses, trojans etc not spyware like what they classed this as.
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#11
Facedown98

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Ok, well someone from the Malware forum should have given you instructions on how to remove them with HijackThis, right? If not, ask for them.
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