[harley88]

hello

msconfig has been working on my pc for years now and all of a sudden i get " an access denied error was returned
while attempting to change a service you may need to log on using administrator account" i thought that i was the admin
istrator , i am the only one that has ever used this pc.

this started right after i booted into the safemode , when i restarted to get back to normal mode a box came up saying
that i was still in the safe mode (but it didnt look like safe mode) so i opened msconfig to see and it was in normal mode
i clicked ok to come out of msconfig and thats when i got the access denied error , and still doing it.

have restarted and run restore already. if someone could help this old man out with this i sure would appreciate it.
thanks
larry

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Have you got zone alarm

[Retired Tech]

Have you got zone alarm

[harley88]

keith

no , do not have zone alarm
harley

[Retired Tech]

Click start then search, include hidden and system files, look for msconfig - you should get 4, - 1 prefetch / 2 service pack / 1 pc health

Not the prefetch, but do the other three open msconfig or do you get access denied

[harley88]

Keith

i serached msconfig and they all do the same thing as it does when i open msconfig from RUN.
msconfig will open , i get the error message when i click OK to exit msconfig.
thanks
harley

[Retired Tech]

Some said when they turned their firewall off, msconfig was fine because the firewall had made msconfig not trusted in the programme list, if you try this, stay offline until you turn the firewall back on

Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD

Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

If you do not have an XP CD you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this

Check the anti virus is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor