[andreii]

Hi,

Everytime I try to run the game my computer reboots. Does anyone has this kind of problem? Do you know what could be the cause of it? I think my computer meets the requirements for this game... Please see below the configuration:

Processor: AMD 64bits dual core 4400 MHz
MB: Asus A8N SLI Deluxe (sound Realtek onboard)
Video: Sapphire Radeon x1900xTx (PCI Express, 512 MB)
memory: Corsair 2x 1024MB
HDD: Maxtor 320GB SATA II

OS: Windows XP SP2

Found on the net that ACE Mega Codecs might cause this so I already removed it. Updated DirectX also.

[Advertisements]

Do you have XP Home? It's not your specs that is causing this. You meet the recommended requirements.

[GreatBigMouth]

Do you have XP Home? It's not your specs that is causing this. You meet the recommended requirements.

[andreii]

Sry.. forgot to mention it
It's Windows XP Professional SP2

Edited by andreii, 06 November 2006 - 04:55 AM.

[ZEUS_GB]

Hello andreii and welcome to G2G!

First of all please turn off auto restart on error as this might give us a blue screen to work with.

Right click my computer > click properties > click advanced > click settings under startup and recovery > untick automatically restart on error > click ok > click apply and restart your PC.

If the PC blue screens note down the information and paste it with your next post.

[andreii]

I'll try this as soon as I get home and post the results.

Thank you

LE: I got home and did as you suggested but the result was the same: my computer rebooted when entering the game. After windows started i got that message with "The system recover from a serious error ... To see what data this error report contains click here" and there it is written:

Error Signature
BCCode : 1000007e	 BCP1 : C0000005	 BCP2 : BFC69826	 BCP3 : A77EE964
BCP4 : A77EE660	 OSVer : 5_1_2600	 SP : 2_0	 Product : 256_1

Does this help?

Edited by andreii, 06 November 2006 - 10:25 AM.

[officialblueboys]

http://support.microsoft.com/kb/321637

[ZEUS_GB]

Check your event logs for errors.

Click start > click run > type eventvwr.msc > click ok.
Look under system and application for errors with red Xs than happened at the same time as the problem and then list them with your reply. (Double clicking the error message with display more details).

Do you have the latest hardware drivers installed?

[andreii]

Well, I already checked event Log and it says the same thing:

Category: 102
Error code 1000007e, parameter1 c0000005, parameter2 bfc69826, parameter3 a77ee964, parameter4 a77ee660.

In the link officialblueboys posted here it is written that the problem might be caused by a driver issue. When I bought the video card, there were no drivers available, but the one on the CD, which looks like it is a BETA driver. As I found on the net, this driver caused other problems. Now I'm trying to find a more recent one and hopefully this willl solve the problem.

Thanks guys for your help.
I will come back with more information.

P.S. I kind of miss my old Nvidia card... things were much more simpler

Edited by andreii, 07 November 2006 - 01:18 AM.