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Nod32 not updating


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#1
GreatBigMouth

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I can't update Nod32 to the latest definitions. It keeps giving me an error message stating that it was unable to connect to the update server. Can anyone help me on this one? :whistling:
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#2
Retired Tech

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On a web page, click tools, internet options, reset the security settings to default

Close the browser
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#3
GreatBigMouth

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Hey Keith, thanks for the reply. I set it to default, and it didn't work. The exact error I get is "Server connection failure". Could this be a problem on my side?
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#4
Retired Tech

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Is NOD32 the only thing you cannot access updates for

Did you change anything recently
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#5
GreatBigMouth

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Everything else works fine except Nod32. I wouldn't know if someone changed anything since I'm using my laptop from work.
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#6
Retired Tech

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If NOD32 has a live update component, can you re-install it, if not, can you re-install NOD32
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#7
GreatBigMouth

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I don't have the Nod32 CD. Any other options?
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#8
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You can usually download from NOD32

http://www.eset.com/...ed_software.php

There is also a link for the manual which may have troubleshooting
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#9
GreatBigMouth

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Thanks I'll try that in a few mintutes. Will report back on the status.
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#10
GreatBigMouth

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Hi Keith,

OK. I just figured out that I need a registered username and password in order to download Nod32. This is a company laptop, and therefore I have no idea what the password is or where to get it. Any other options?
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