[Aimee]

I have a brand new Dell, running XP Pro...ever since I first shut it down, it now always has an error message pop up that says "DDE server not responding" with the usual option to end or wait. If you don't hit "end" it will prevent the pc from shutting down, and it'll just sit there.

I was online with Dell support ALL DAY a couple days ago, and they finally came to the conclusion that I'd have to reformat. Since I've already installed various other programs and things I want and don't want to have to reinstall...I'm wondering if I y'all know SOME way to fix this without reformatting. I don't even know what the DDE server is.

I posted this once before about 2 months ago, but no one has replied at all...???? Please help!

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from start go to control panel right click on add/remove programs and see if you see this

Dynamic Data Exchange or DDE server

if you do remove it from there

then open my computer and open c-drive look in program files and delete the DDE folder

[Aimee]

But is it something I need? What will happen if I remove it?

[Aimee]

OK, I did that...it was disabled, so I set it to "Auto" (the other choice was manual). Now what?

[Aimee]

I did what you said in enabling the alerter...and it still hangs up...but not every time...Just like before...it had become intermittent.