When I first logon to the desktop, I receive a notice of a USB Serial Bus....Unknown. This is the port to which the camera is connected.
I've contacted Kodak many times by phone in their resolution center, but they cannot seem to be able to correct this problem. They seemed to think the application is corrupted; however, I downloaded directly from Kodak's site and updated my version. In the registry under Eastman Kodak, it does list the model of the camera.
I welcome your advice.