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xp repair issue - BAD_POOL_CALLER


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#1
garyon

garyon

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I tried an xp repair which bombed out with a blue screen.

"A problem has been detected & windows has been shut down to prevent damage to your computer.

BAD_POOL_CALLER

Blah Blah

Technical info

*** stop : 0x000000c2 (0x00000007,0x00000cd4,0x00340045,oxe11de11c)

Blah blah.

It mentions asking your manufacturer for any windows updates you might need.

I tried again and got the same error with around 33 minutes to go.

I checked the cd and it is SP1a, but my OS is SP2. I think this may be causing the issue
with repairing.

It keeps booting to the repair from hard drive, asking me to insert the CD again. I would love to get into windows as I never backed up a lot of my music stuff. If I can get in to back this up I could format first, then try installing but I really want to back up some stuff to DVD first. Any ideas how I can get into Windows?
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#2
Retired Tech

Retired Tech

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Click this for a guide to using Memtest



Click this to download Memtest



Run it overnight if possible

Try the install / repair with only the keybaord, mouse and monitor connected
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#3
garyon

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Thanks,

Won't have access to the pc until Sunday but will attempt then and post result.

Gary.
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