You cannot fix a battery failure with a software update
I'm unsure if it's a battry failure or if it was something on the board that wasn't letting it charge. That is why I asked about it. I would hate to spend 100+ dollars and find out it is something else.
I pad works fine, but it's just really sensitive. I guess she (my wife) will just have to get used to it. Or I will have to buy a wireless mouse for her. Just thought I would try to figure something out for her.