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LAN Kicks Offline


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#1
General Alyssa

General Alyssa

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ok, here's the deal---

I have a cable modem and for about 2 months now it's been kicking offline for no appearent reason.
It happens at intervals of time, like about every 40 minutes or so.
And when it happens, a little window will pop up at the bottom right of my screen (in the tray) and say "Local Area Connection A network cable is unplugged"
(i'm sure those of you who are connected to a LAN have seen this before)

And then, as usual, it'll re-connect after a few seconds.


But this has been happeneing, like I said, for about two months now, and I have no idea why.
It's gotten really annoying....


So I was wondering if anybody knew what the problem was and if they could help me. :whistling:
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#2
Kurenai

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Normally, that's either a bad ethernet cable or a bad modem. I'd vote for the modem.
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#3
General Alyssa

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hmmmm...... so you dont think it could be a virus or anything?
i've ran virus scans and what not, not much has come up. but either way, i'de say my computer was pretty clean............


so do I have to buy a new MODEM or a whole new cable thing?
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#4
Kurenai

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If it's popping up with a network cable unplugged error, the computer is saying that it doesn't detect anything on the other side of whatever (if anything) is plugged into the ethernet port. You can cause it to pop that message yourself by either pulling the cable from the computer or modem, or unplugging the power from the modem.

Your next step would be to call your ISP, and have them send a new modem out. Generally speaking, it's something you rent from them. They may also have a fix for this particular issue, or a firmware update they can pop through to it.
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