At work, we have two Micros Servers - a Primary and a Secondary. Micros is our POS system. We've been running a tape backup on both machines for some time via the Windows Backup Program. Our Primary server has been having trouble lately though and I finally made time to investigate it today. The problem, as it turns out, seems more serious than I had hoped.
When I looked at the log files for the backups, they all stated that "The Backup Could Not Be Completed Because The Specified Media Could Not Be Found." That has been going on for more than a week now. I assumed the tape drive was on the blink because the power light was flashing. I rebooted the server and the flashing stopped. Then I wiped out all of our backup log files and the scheduled backups. My plan was to start from scratch. I was unable to get the drive to recognize one of the tapes so tried another. I got the same results. Tired of fooling with those old tapes, I opened seven new ones (one for each day's backup). I labled the tapes and popped the first one in. When trying to perform a manual backup with the Windows Backup software, I received the following message - "Library SEAGATE DAT 9SP40-000 SCSI Sequential Device Couldn't write to media 870. Eject it, fix the problem (see the event log), and try again."
Just as it asked, I checked the event log (viewer) and found the three following error messages for each days log.
Error 1 - The device, \Device\Tape0, has a bad block.
Error 2 - RSM could not identify the media in drive Drive 0 of library SEAGATE DAT 9SP40-000 SCSI Sequential Device. An error was encountered while attempting to read data from the media.
Error 3 - Library SEAGATE DAT 9SP40-000 SCSI Sequential Device failed to write a Free media label on media 870 because an I/O error occured while writing the label.
Asside from rebooting the server, the only other thing we've done is used the cleaning tape on the drive.
I assumed a bad block meant the tape was bad, but they seem to all have bad blocks. Now I'm wondering if the drive itself has gone bad.
Any and all information will be greatly appreciated.