Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

dr Watson issues(resolved)


  • This topic is locked This topic is locked

#1
krispy

krispy

    New Member

  • Member
  • Pip
  • 5 posts
Hey Guys and gals,


I to am having these Post Mortem Debugger Problems. I have attempted all of what has been suggested but I ran into a few kinks along the way....

I couldn't find a service called WOrkstation NetLogin Service (blah blah)
(I did find something called workstatikon is that what I needed to disable?)

I couldn't find the Process "C:\Windows\system32winyww32.exe
I also couldn't find the Process " C:Windows\system32\sysmr32.exe

In my hijack this log I couldn't find most of the files that were pointed out in a previous post. I found similar files but not exact files ( I will post my Hijack This log at the end of this post)

I searched my computer for these files and found no file names containg the text "lhxqq" or "crlg" or "winyw32" or "tibs5" or "sysmr32"

CW shredder worked properly

I wasn't able to right click on the URL labled http://www.mvps.org/.../DelDomains.inf (possibly becuase I am using mozilla instead of internet explorer??)

Hoster Program worked properly

the onlinve virus san didn't work for me..

Here is my Hijack this log

Logfile of HijackThis v1.99.1
Scan saved at 4:51:34 PM, on 3/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ntfg32.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\ps2.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\RUNDLL32.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\WINDOWS\system32\netbl.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\OLYMPUS\DeviceDetector\DM1Service.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\mozilla.org\Mozilla\mozilla.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\zmawr.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\zmawr.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\zmawr.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\zmawr.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\zmawr.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\zmawr.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
O1 - Hosts file is located at: C:\WINDOWS\nsdb\hosts
O1 - Hosts: 81.211.105.69 lender-search.com
O1 - Hosts: 81.211.105.68 hot-searches.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {E235E7F2-50B6-8BB5-7373-BEF349F0423C} - C:\WINDOWS\system32\msih.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [checktime] c:\program files\HPSelect\Frontend\ct.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [ConMgr.exe] "C:\Program Files\EarthLink 5.0\ConMgr.exe"
O4 - HKLM\..\Run: [UpdateMgr.exe] "C:\Program Files\EarthLink 5.0\updatemgr.exe" /NOCM
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [syspy32.exe] C:\WINDOWS\system32\syspy32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [netbl.exe] C:\WINDOWS\system32\netbl.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKCU\..\Run: [IM] C:\program files\instant messenger\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [Microsoft Works Update Detection] \WkDetect.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Startup: MP3 Dancer.lnk = C:\Program Files\MP3Dancer\MP3Dancer.exe
O4 - Global Startup: Device Detector 2.lnk = ?
O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~2\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~2\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~2\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\ACAD2000\AcDcToday.ocx
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...ta/SymAData.dll
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.s.../ActiveData.cab
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\ACAD2000\AcPreview.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{CB24604D-6513-432C-9651-7C433AEFD572}: NameServer = 192.168.0.1
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - C:\WINDOWS\system32\ntfg32.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DM1Service - OLYMPUS OPTICAL CO.,LTD - C:\Program Files\OLYMPUS\DeviceDetector\DM1Service.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

any help yall can send my way would be greatly appreciated!

Thanks in advance :tazz:

Chris

Edited by Efwis, 04 April 2005 - 08:05 AM.

  • 0

Advertisements


#2
Dragon

Dragon

    All Around Computer Nut

  • Retired Staff
  • 2,678 posts
Krispy, I have seperated you post from the other thread. please be patient as someone will look at your log shortly.
  • 0

#3
krispy

krispy

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts

Krispy, I have seperated you post from the other thread. please be patient as  someone will look at your log shortly.

View Post


Thanks for your help. I cant wait to get this issue resolved. :tazz:
  • 0

#4
krispy

krispy

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
bump...can anyone help?
  • 0

#5
krispy

krispy

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
Bump again......I need some help on this issue if anyone can shed some light on this problem please do so!

Chris
  • 0

#6
Dragon

Dragon

    All Around Computer Nut

  • Retired Staff
  • 2,678 posts
You have a nasty About:Blank infection. This fix requires several tools that need to be downloaded. Please download these now, we will run them later.

Please read through the instructions before you start (you may want to print this out).

Please download and install these programs - don't run them yet!!

Please download and unzip
About:Buster to a folder. Inside the folder is a readme file that has instructions on the use of the program.
AboutBuster MUST be updated before you use it.
Start AboutBuster, click the update button, check for update, drag the box to the side and hit download updates, close the box . Don't run it yet.


Please download and install AD-Aware.
Check Here on how setup and use it - please make sure you update it first.

Download and unzip cwsserviceremove to your desktop. use either link below:
http://computercops....ownload&id=3002
http://www.mytechsup...rviceremove.zip


Download CW-Shredder at the link below:
http://cwshredder.ne...CWSshtreder.exe

Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

For anyone using Windows XP, 'Search' will not automatically show hidden files even if your folder options settings are set to do that. Do this so you can see hidden files and folders - click here http://www.davehigha...ds/xphidden.zip to download xphidden.zip. Extract xphidden.reg from the zip file and save it to the desktop. When done, double-click the xphidden.reg and when asked to merge say yes.

+++++++++++++++++++++++++++++++++++++++++++++++++

Here's the fix:

Important Step
1. Go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the service called:

Remote Procedure Call (RPC) Helper ( 11F#`I)


When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows. If you dont find this service listed go ahead with the next steps.

2. Reboot into SafeMode. <---MAKE SURE YOU KNOW HOW TO DO THIS!!

3. Press Ctrl+Alt+Delete once => Click Task Manager => Click the Processes tab => Double-click the Image Name column header to alphabetically sort the processes => Scroll through the list and look for:

C:\WINDOWS\system32\ntfg32.exe
C:\WINDOWS\system32\netbl.exe



If you find the files, click on them, and then click End Process => Exit the Task Manager.


4. CLOSE ALL WINDOWS AND BROWSERS Scan with Hijack This and put checks next to all the following, then click "Fix Checked"

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\zmawr.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\zmawr.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\zmawr.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\zmawr.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\zmawr.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\zmawr.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O1 - Hosts file is located at: C:\WINDOWS\nsdb\hosts
O1 - Hosts: 81.211.105.69 lender-search.com
O1 - Hosts: 81.211.105.68 hot-searches.com
O2 - BHO: (no name) - {E235E7F2-50B6-8BB5-7373-BEF349F0423C} - C:\WINDOWS\system32\msih.dll
O4 - HKLM\..\Run: [syspy32.exe] C:\WINDOWS\system32\syspy32.exe
O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe
O4 - HKLM\..\Run: [netbl.exe] C:\WINDOWS\system32\netbl.exe
O4 - Global Startup: Device Detector 2.lnk = ?
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\ACAD2000\AcDcToday.ocx
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\ACAD2000\AcPreview.ocx
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - C:\WINDOWS\system32\ntfg32.exe



5. Delete the following files if present:
If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.

[b]C:\WINDOWS\system32\zmawr.dll
C:\WINDOWS\nsdb\hosts
C:\WINDOWS\system32\msih.dll
C:\WINDOWS\system32\syspy32.exe
C:\Program Files\Common files\updmgr\updmgr.exe
C:\WINDOWS\system32\netbl.exe
C:\WINDOWS\system32\ntfg32.exe


(and any other files with the same name that end in .dll, .exe or .dat, you may find them right next to each other, example - appsw.exe, appsw.dll, appsw.dat)

6. Run AboutBuster . This will scan your computer for the bad files and delete them. Save the report (copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

7. Scan with AdAware and let it remove any bad files found.

8. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

9. Double click on the cwsserviceremove and when asked to merge say yes.

10. Run CW-Shredder - Hit the FIX button - let it run and fix what it finds.

11. Reboot into normal mode.

12. Download the Hoster from here http://members.aol.c...bee/hoster.zip. Press "Restore Original Hosts" and press "OK". Exit Program.

13. Download and run this online virus scan:
http://housecall.tre.../start_corp.asp
Make sure you check "AutoClean"

then reboot and post a fresh Hijack This log to see how we did.
  • 0

#7
krispy

krispy

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
Ewfis, thanks for the help but it came a lil late for me. I ended up backing up all of my information. (or all that I could) and I reformated the hard drive...the drive then failed so I purchased a new one. So now all my problems are solved, just had to reformat...

Chris
  • 0

#8
Dragon

Dragon

    All Around Computer Nut

  • Retired Staff
  • 2,678 posts
sorry I didn't realize anyone had gotten to you sooner. Although it sounds like you ended up buying a new hard drive in the process.

I am now closing this topic.

Edited by Efwis, 04 April 2005 - 08:04 AM.

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP