[julesschool]

when I am playing pogo on the computer after about 5 or ten minutes the computer goes to black and says that a fatal exception 06 has occurred at 05BC:00000021. The current application will be terminated. It says to press any key or control/alt/delete. So I have to restart my computer. This happens every single time. Please help me with this.

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how do you fix fatal exception 06 at05BC:00000021

[julesschool]

how do you fix fatal exception 06 at05BC:00000021

[gerryf]

recent occurance?

Did you visit WIndows Update recently? Remove the windows update kb891711

[eaglemike]

I removed that update from a laptop that I'm working on because of the blue screens. Now, when I try to boot up I get stuck on the splash screen and the pc won't go any further.

[gerryf]

Mike, that was a suggestion for a windows 98 machine, I see Windows xp on yours.

The hot fix seems to be causing issues with windows 98 and me, but I have not encountered anything with Windows Xp or 2000

Load safemode with networking, revisit windows update, download the patch. Then update whatever antivirus program you have and run a thorough scan

[pmorban]

want to thank gerryf for his advice to fix fatal exception 06 by removing windows update kb891711. ive been dealing with this for 3 weeks.

[eaglemike]

XP is my desktop....the win98 was on a gateway laptop