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Help with security iguard


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#1
blim004

blim004

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Hi,
I've used search and destroy, ad-ware and even microsoft anti-spyware. But i still get this flashing stop sign on my notification area next to the time. It went away went i used search and destroy but keeps popping up a while after reboot or when i connect...
Would really appreciate any help thanks! That's my log below:

Logfile of HijackThis v1.98.2
Scan saved at 2:35:06 PM, on 4/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\helper.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\matthew\Desktop\Computer security\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.searchmaid.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchmai...earch.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmaid.com/bar/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchmai...earch.php?qq=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.searchmaid.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchmai...earch.php?qq=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmaid.com/bar/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchmai...earch.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchmaid.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchmai...earch.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.searchmai...earch.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchmai...earch.php?qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.searchmaid.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.searchmaid.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: ICQ 4.0 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Microsoft AntiSpyware helper - {1B91EEAC-9099-4239-A15D-19DCF1BDA05C} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {1B91EEAC-9099-4239-A15D-19DCF1BDA05C} - (no file) (HKCU)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1110244379277
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab34246.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{06A3DC44-7AF7-4A22-8501-0BEDCA4095E3}: NameServer = 203.49.70.92 139.134.2.190
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#2
coachwife6

coachwife6

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Click Here download the latest version of Hijack This (1.99.1). It's better able to catch the latest threats.
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#3
blim004

blim004

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Hi,
Yea I got the latest version and this is the logfile. Thanks!

Logfile of HijackThis v1.99.1
Scan saved at 4:20:24 PM, on 4/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\helper.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\matthew\Desktop\Computer security\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.searchmaid.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchmai...earch.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmaid.com/bar/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchmai...earch.php?qq=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.searchmaid.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchmai...earch.php?qq=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmaid.com/bar/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchmai...earch.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchmaid.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchmai...earch.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.searchmai...earch.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchmai...earch.php?qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.searchmaid.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.searchmaid.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: ICQ 4.0 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Microsoft AntiSpyware helper - {1B91EEAC-9099-4239-A15D-19DCF1BDA05C} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {1B91EEAC-9099-4239-A15D-19DCF1BDA05C} - (no file) (HKCU)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1110244379277
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab34246.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{06A3DC44-7AF7-4A22-8501-0BEDCA4095E3}: NameServer = 203.49.70.92 139.134.2.190
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#4
coachwife6

coachwife6

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That still doesn't look right. Did you cut off the bottom part or ran the right version? I can fix it, but if you didn't post the entire log, the infections will just come back.

You may wish to print out a copy of these instructions to follow while you complete this procedure.

Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.searchmaid.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchmai...earch.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmaid.com/bar/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchmai...earch.php?qq=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.searchmaid.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchmai...earch.php?qq=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmaid.com/bar/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchmai...earch.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchmaid.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchmai...earch.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.searchmai...earch.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchmai...earch.php?qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.searchmaid.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.searchmaid.com/

O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE<<resource hog

O9 - Extra button: Microsoft AntiSpyware helper - {1B91EEAC-9099-4239-A15D-19DCF1BDA05C} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {1B91EEAC-9099-4239-A15D-19DCF1BDA05C} - (no file) (HKCU)

Reboot.

Please scan your system with Ad-aware:
Ad-aware SE - Download - Home Page
  • If you have a previous version of Ad-Aware installed, during the installation of the new version you will be prompted to uninstall or keep the older version - be sure to uninstall the previous version.
  • After installing Ad-aware, you will be prompted to update the program and run a full scan. De-select all boxes so that it does not run.
  • Manually run "Ad-Aware SE Personal" and from the main screen Click on "Check for Updates Now".
  • Once the definitions have been updated:
  • Reconfigure Ad-Aware for Full Scan as per the following instructions:
    • Launch the program, and click on the Gear at the top of the start screen.
    • Under General Settings the following boxes should all be checked off: (Checked will be indicated by a green circle with a check mark in it, Un-Checked is a red circle with an X in it. If it is greyed out, those features are only available in the retail version.)
      • "Automatically save logfile"
      • Automatically quarantine objects prior to removal"
      • Safe Mode (always request confirmation)
      • Prompt to update outdated confirmation) - Change to 7 days.
    • Click the "Scanning" button (On the left side).
    • Under Drives & Folders, select "Scan within Archives"
    • Click "Click here to select Drives + folders" and select your installed hard drives.
    • Under Memory & Registry, select all options.
    • Click the "Advanced" button (On the left hand side).
    • Under "Shell Integration", select "Move deleted files to Recycle Bin".
    • Under "Log-file detail", select all options.
    • Click on the "Defaults" button on the left.
    • Type in the full url of what you want as your default homepage and searchpage e.g. http://www.google.com.
    • Click the "Tweak" button (Again, on the left hand side).
    • Expand "Scanning Engine" by clicking on the "+" (Plus) symbol and select the following:
      • "Unload recognized processes during scanning."
      • "Obtain command line of scanned processes"
      • "Scan registry for all users instead of current user only"
    • Under "Cleaning Engine", select the following:
      • "Automatically try to unregister objects prior to deletion."
      • "During removal, unload explorer and IE if necessary"
      • "Let Windows remove files in use at next reboot."
      • "Delete quarrantined objects after restoring"
    • Click on "Safety Settings" and select "Write-protect system files after repair (Hosts file, etc)"
    • Click on "Proceed" to save these Preferences.
    • Click on the "Scan Now" button on the left.
    • Under "Select Scan Mode, be sure to select "Use Custom Scanning Options".
  • Close all programs except ad-aware.
  • Click on "Next" in the bottom right corner to start the scan.
  • Run the Ad-Aware scan and allow it to remove everything it finds and then REBOOT - Even if not prompted to.
  • After you log back in, Ad-Aware may run to finalize the scan and remove any locked files that it may of found. Allow it to finish.
Please delete your temporary files. Double Click My Computer (WinXP: Navigate to Start --->My Computer)
You will see an icon representing your harddrive (most likely C: Drive) Right Click on the hard drive icon and click Properties at the
bottom of the fly out window. One the very first tab (General) you will see a button labeled "Disk Cleanup"...click that button.
Make sure the following are checked:
Downloaded Program Files
Temporary Internet Files and
Recycle Bin

Click OK and Disk Cleanup will delete those files for you.




If you would please, rescan with HijackThis and post a fresh log in this same topic.
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#5
blim004

blim004

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Hi,
Thanks so much for the comprehensive solution. I checked and yeap I'm using v 1.99.1 and I'm pretty sure nothing got left out from the logfile in notepad.
However, I still get the flashing stop sign in my notification area and the occasional system warning window popping up.
This is my current logfile after the remedies u suggested:

Logfile of HijackThis v1.99.1
Scan saved at 1:26:41 PM, on 4/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\helper.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Documents and Settings\matthew\Desktop\Computer security\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: ICQ 4.0 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1110244379277
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab34246.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab

Thanks so mUch!
  • 0

#6
coachwife6

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Delete this file in safe mode:

C:\Program Files\MSN Apps\Updater<<this folder.

How is it running?
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#7
blim004

blim004

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Hi,

Thanks again for all your help.

I deleted that folder. Erm the flashing thingy is still that and periodic windows keep popping up saying my computer is slowed by something, has a virus or is infected with spyware.

Other than that my comp seems to be running fine though..... Is there no way to remove this?
  • 0

#8
coachwife6

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Tehre are a few more things we can try.

Download the free VX2 Cleaner here[list]
Close Ad-Aware SE build 1.05 and Ad-Watch (if running)
Install the VX2 Cleaner
Start Ad-Aware SE build 1.05
Go to “Plug-ins”
Select the VX2 Cleaner plug-in and click “Run Plugin”
If your computer isn't infected, click "close"
If your computer is infected:[list]
Select “Clean System”
Reboot your computer
Scan your computer with Ad-Aware
Remove any VX2 objects detected
Reboot your computer again
Run a second scan to make sure the files have been removed from your computer
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#9
blim004

blim004

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Hi,
Ran the add-on. It said my computer is clean. But the result came out almost instantaneously, it didnt seem like any files/folders were scanned.... is this right?

Thanks again...
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#10
coachwife6

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To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

How to Turn On and Turn Off System Restore in Windows XP
http://support.micro...kb;en-us;310405

Now, run the cleaner, adaware and empty your temp. files. Let me know how it's running.
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#11
soot

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Hi all, wondering if BLIM004 has solved his prob yet, i have the same trouble and find it's associated with " helper.exe" .
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#12
coachwife6

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Hey soot. Welcome to GTG. ;)

If you need help, please check the Hijack This guide in my signature and start a new topic in the malware section. :tazz:
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