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DR. WATSON Debugger Problems [resolved]


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#1
cdemartile

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Hi,
A couple of weeks ago I downloaded this program Ad-Aware, and ever since I did the scan and everything, Dr. Watson has been screwing up, and making it impossible to open files and folders. So I found this website which told me how to disabble it, so when I did that, this showed up.

Explorer.exe-Application Error

The instruction at "0x01cdf065"
Referenced memory at "0x000000000". The memory could not be "written"

Click kay to terminate the program.

So then I re-activated it and when I'd go to click on a file or folder (my music, documents, control panel, things like that) The computer would freeze, so I would to go task manager and go to process and click drwtson32 (whatever it's called) and i would end the process and I could do anything that didn't involve files and folders.

So I don't know how to solve it, all I know is that when i did the scan and everything for Ad-Aware, it hasn't worked. Please help

Thank you much!

Caitlin
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#2
coachwife6

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Please Click here!, and follow the recommendations in the guide.

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and post your log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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#3
cdemartile

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Thanks so much, I'll do so and get back to you :tazz:
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#4
cdemartile

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thank you so much, i didn't need to download the hijacker, the other stuff worked great, my computer is back to normal, thanks!!!!

Caitlin
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#5
coachwife6

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This topic is closed. If you need it reopened, please contact a staff member.
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