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Having problems with QuickTime. Please help!


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#1
rehtaeh

rehtaeh

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:whistling:

I have uninstalled and reinstalled QuickTime a number of times, and I can't get it to work. I take online college classes, and I'm going to flunk if I can't get this to work NOW!! I need some serious help, please! Here is the message I get when I try to run QuickTimeInstaller.exe (downloaded off of the Apple website):

C:\Documents and Settings\NewUser\Desktop\QuickTimeInstaller.exe is not a valid Win32 application.

I don't know what to do...?? Please help! I need to get this fixed and get QuickTime working on my computer right away.

Thanks so much to anyone who can help me.

Heather
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#2
Retired Tech

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Can you download and save it to my documents and try installing from there

If that doesn't change anything

Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD

Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

If you do not have an XP CD you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this

Check the anti virus is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor


Try installing from the file in my documents
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#3
pip22

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Most common cause for that error seems to be a corrupt or incomplete download. Delete existing download and try downloading again, preferably from a different server.
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