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the [bleep] winantivirus pro 2006 is removed from my pc finally


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#1
arctic_beav

arctic_beav

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Attached File  VBG.TXT   4.82KB   139 downloadsI used following info to successfully removed it from my pc:

http://www.geekstogo...rib-t91765.html

Alternate fix: (use only if the above fix didn't work)
1) Download VirtumundoBegone
2) Save VirtumundoBeGone.exe to your desktop.
3) Run VirtumundoBeGone.exe and follow the instructions. Do not worry if you see a BLUE SCREEN "Fatal Error" Message, this is normal and expected.
4) When it has finished, reboot.

During the process i got a blue screen which indicated some memory conflict so I turned off the power and start pc again. So far i haven't seen the pop-up for about 4 hours so i guess it was gone forever! It used to pop up every a few minutes.

thanks a lot to this info, before doing this i have tried Norton, MS Defender, Registry Doctor, mypccleaner, and so on, none of them worked but this free one!
thanks a lot to this site's info!
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#2
Trevuren

Trevuren

    Old Dog

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Hi arctic_beav and welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your log.

I strongly suggest that you post a HJT log to ensure that all is resolved.

Download and run the following HijackThis autoinstall program from Here . Please choose the default location of C:\Program Files\ as the destination. You will be prompted to create a shortcut on your desktop. ACCEPT. HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!
  • Run HijackThis
  • Click SCAN and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')
  • POST the log into this thread using 'Add Reply' (Ctrl-V to 'paste')

DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER


Regards,

Trevuren

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#3
arctic_beav

arctic_beav

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Hi, Trevuren,
thank you very much for your help.

Here are the HijackThis logs:

Logfile of HijackThis v1.99.1
Scan saved at 1:07:40 PM, on 13/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Drivers\trcboot.exe
C:\Program Files\IBM\Personal Communications\PCS_AGNT.EXE
C:\Program Files\Caymas\Secure Connect\cscservice.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\CCM\CLICOMP\RemCtrl\Wuser32.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\WINDOWS\System32\Drivers\ldlcserv.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\System32\TpScrLk.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\IBM\Personal Communications\tpam.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\TpShocks.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCTRAY.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Zone Labs\Integrity Client\iclient.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Softwares\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by ARCTIC Inc
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: XBTP06796 Class - {0979C81F-A46C-4606-9579-8BC82E9C2C31} - C:\PROGRA~1\IBM\IBMSOF~1\IBMSST.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\SOFTWA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NetXfer - {83B80A9C-D91A-4F22-8DCF-EA7204039F79} - C:\Softwares\NetXfer\NXIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\SOFTWA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: (no name) - {F18F04B0-9CF1-4b93-B004-77A288BEE28B} - C:\WINDOWS\system32\fglprkou.dll (file missing)
O3 - Toolbar: IBM Software Support Toolbar - {003762F1-BB5A-48EB-A59D-01625443229F} - C:\Program Files\IBM\IBM Software Support Toolbar\IBMSST.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: NetXfer - {C16CBAAC-A75C-4DB5-A0DD-CDF5CAFCDD3A} - C:\Softwares\NetXfer\NXToolBar.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TPKBDLED] C:\WINDOWS\System32\TpScrLk.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Tpam.exe] "C:\Program Files\IBM\Personal Communications\tpam.exe"
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [QCTray] C:\Program Files\ThinkPad\ConnectUtilities\QCTRAY.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\Integrity Client\iclient.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: IBM Software Support Toolbar - {003762F1-BB5A-48EB-A59D-01625443229F} - C:\Program Files\IBM\IBM Software Support Toolbar\IBMSST.dll
O9 - Extra 'Tools' menuitem: IBM Software Support Toolbar - {003762F1-BB5A-48EB-A59D-01625443229F} - C:\Program Files\IBM\IBM Software Support Toolbar\IBMSST.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\SOFTWA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\Lenovo\PkgMgr\\PkgMgr.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'vnsp.dll' missing
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://arctic.ca/
O15 - Trusted Zone: http://imo-epm.arctic.ca
O15 - Trusted Zone: http://imo-epm-pat.arctic.ca
O15 - Trusted Zone: http://imo-epmsps.arctic.ca
O15 - Trusted Zone: http://imo-epmsps-pat.arctic.ca
O15 - Trusted Zone: http://epmtrasharepoint.arctic.com
O15 - Trusted Zone: http://acbk-epmtra-web.arctic.com
O15 - Trusted Zone: *.acsi-patchlink1 (HKLM)
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://symantec.atgn...oad/tgctlsi.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1144881794870
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn...ro.cab34246.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...ploader_v10.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://systinet.web...bex/ieatgpc.cab
O16 - DPF: {E1FD0DCC-705B-4F61-B9EC-6E711F9B56FE} (Secure Connect) - https://caymas1.wisi...scinstaller.dll
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = arctic.COM
O17 - HKLM\Software\..\Telephony: DomainName = arctic.COM
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = arctic.COM
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = arctic.com,acwealth.fin,isd.arctic.ca,arctic.ca,
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = arctic.com,acwealth.fin,isd.arctic.ca,arctic.ca,
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: atmgrtok - atmgrtok.dll (file missing)
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: pcsinst - C:\WINDOWS\SYSTEM32\pcsinst.dll
O20 - Winlogon Notify: QConGina - C:\WINDOWS\SYSTEM32\QConGina.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AppnNode - IBM Corporation - C:\WINDOWS\System32\Drivers\appnnode.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Secure Connect (CSCService) - Caymas Systems, Inc. - C:\Program Files\Caymas\Secure Connect\cscservice.exe
O23 - Service: iSeries Access for Windows Remote Command (Cwbrxd) - IBM Corporation - C:\WINDOWS\CWBRXD.EXE
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Hummingbird Inetd (HCLInetd) - Hummingbird Ltd. - C:\WINDOWS\system32\Hummingbird\Connectivity\8.00\Inetd\inetd32.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IBM Enterprise Extender (ldlcserv) - IBM Corporation - C:\WINDOWS\System32\Drivers\ldlcserv.exe
O23 - Service: Hummingbird Proxy Server (ProxyEngine) - Hummingbird Ltd. - C:\Program Files\Hummingbird\Connectivity\8.00\Accessories\ProxyEngine.exe
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: IBM Trace Facility (TrcBoot) - IBM Corporation - C:\WINDOWS\System32\Drivers\trcboot.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\System32\ZoneLabs\vsmon.exe
  • 0

#4
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
I smell a small rat. Please indulge an old man and do the following:

A. Please provide a list of uninstallable programs.

To Provide a List of Installed Programs
  • Run HijackThis.
  • Click Config>>Miscellaneous Tools>>Open Uninstall Manager>>Save List
  • Save list to Desktop
  • Copy the Notepad list and Paste it into this thread.

B.
First download AVG AntiSpyware from HERE and save that file to your desktop.
This is a 30 day trial of the program
  • Once you have downloaded AVG AntiSpyware, locate the icon on the desktop and double-click it to launch the set up program.
  • Once the setup is complete, run AVG AntiSpyware and update the definition files.
  • On the main screen select the icon "Update" then select the "Update now" link.
    • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close AVG AntiSpyware, Do Not run a scan just yet, we will shortly.
  • Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
    IMPORTANT: Do not open any other windows or programs while AVG AntiSpyware is scanning, it may interfere with the scanning proccess:
  • Launch AVG AntiSpyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  • AVG AntiSpyware will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
  • Close AVG AntiSpyware and reboot your system back into Normal Mode and post the results of the report scan along with a fresh HJT log for review.

C. Finally, please tell me what brand of PC you are running.


Regards,

Trevuren

  • 0

#5
arctic_beav

arctic_beav

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
A: here is the list of uninstallable programs:
????? 2.24.335
Access IBM
Adobe Atmosphere Player for Acrobat and Adobe Reader
Adobe Flash Player 9 ActiveX
Adobe Reader 7.0.5
Agere Systems AC'97 Modem
Apache HTTP Server 2.2.3
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
BlackBerry Desktop Software 4.1
BlackBerry Desktop Software 4.1
Citrix Web Client
CleanMyPC - Registry Cleaner
CmdHere Powertoy For Windows XP
CodeBaby Player (Remove Only) 1.0.2.15
efonica®
Google Toolbar for Internet Explorer
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
Hijackthis 1.99.1
HijackThis 1.99.1
Hummingbird Exceed V8.0
IBM iSeries V5R2 (IBM Client Access AS400) 5.2a
IBM Personal Communications
IBM Software Support Toolbar
IBM ThinkPad Battery MaxiMiser and Power Management Features
IBM ThinkPad UltraNav Driver
IBM TrackPoint Support
IE5 Registration
Intel® PRO Network Adapters and Drivers
Intel® PROSet/Wireless Software
iTunes
J2SE Development Kit 5.0 Update 6
J2SE Runtime Environment 5.0 Update 6
Lenovo Battery Program
LiveUpdate 3.0 (Symantec Corporation)
Lotus Notes
Macromedia Flash Player 8
Macromedia Shockwave Player
mCore
mDriver
MetaFrame Presentation Server Web Client for Win32
Microsoft .NET Framework (English)
Microsoft .NET Framework (English) v1.0.3705
Microsoft .NET Framework 1.0 Hotfix (KB886906)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft .NET Framework 2.0
Microsoft Data Access Components KB870669
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Location Finder
Microsoft National Language Support Downlevel APIs
Microsoft Office Live Meeting
Microsoft Office Professional Edition 2003
Microsoft Office Visio Professional 2003
Microsoft Office Visio Viewer 2003 (English)
Microsoft Organization Chart 2.0
Microsoft Platform SDK (3790.1830)
Microsoft Producer for Microsoft Office PowerPoint 2003
Microsoft XML 4.0 SP 2
mMHouse
Mouse Suite
Mozilla Firefox (1.5.0.6)
mPfMgr
mProSafe
MSXML 4.0 SP2 (KB927978)
mWlsSafe
mXML
NetAssistant
Netscape Browser (remove only)
NetXfer 2.23.334
Oracle Data Provider for .NET Help
Oracle JInitiator 1.3.1.18
PatchLink Update Agent
Powerword 2006
QuickTime
RealPlayer
RegistryFix v5.5
Rescue and Recovery
Rescue and Recovery Critical Patch for Windows Update (KB917422)
Rhapsody Player Engine
Scroll Lock Indicator Utility
Secure Connect
Security Update for Microsoft .NET Framework 2.0 (KB917283)
Security Update for Microsoft .NET Framework 2.0 (KB922770)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Skype 2.5
SmartPass 4.6
Snapshot Viewer
Software Installer
SoundMAX
Spyware Doctor 4.0
Symantec AntiVirus
System Migration Assistant
System Update
ThinkPad Configuration
ThinkPad EasyEject Utility
ThinkPad FullScreen Magnifier
ThinkPad Integrated 56K Modem
ThinkPad Keyboard Customizer Utility
ThinkPad Power Management Driver
ThinkPad Presentation Director
ThinkPad SATA Power Management Driver
ThinkPad UltraNav Wizard
ThinkVantage Access Connections
ThinkVantage Active Protection System
TrackPoint Accessibility Features
Uniblue SpeedUpMyPC
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
WebEx
Windows Defender
Windows Genuine Advantage v1.3.0254.0
Windows Internet Explorer 7
Windows Live Messenger
Windows Media Format Runtime
Windows Media Player 10
Windows Messenger 5.1
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB896613
Windows XP Service Pack 2
WinPcap 3.1
WinZip
Yahoo! Browser Services
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Photos Easy Upload Tool 1v7

B: I will do this tonight
C: my laptop is IBM T43

thanks
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