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Can't get Microsoft XP updates to load


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#1
mikeygabb

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Because I'm sure this has something to do with it, I have recently downloaded FireFox and after downloading FireFox I have noticed that when I go to sites which use Media Player (which I already have on my computer) it won't run the player and asks me to download the plug in plays needed......so I went ahead re-installed media players since it said that's what was missing aparently.....of course media player still did not work, but that's not my concern. I'm thinking that through all of this I somehow freaked out the computer and now it won't update my computer!
When I go to update my computer it states the following message and gives me the following options:

"Files required to use Microsoft Update are no longer registered or installed on your computer. To continue:
-Register or reinstall the files for me now
OR
-Let me read about more steps that might be required to solve the problem"

THIS DOES NOT WORK!! :whistling:

When I go to do the first option it pretend to download and install "files" but then runs again and then states the original problem again.
When I went to try the second option it won't even work.

Thanks!!

Edited by mikeygabb, 14 November 2006 - 08:57 PM.

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#2
Retired Tech

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Are you using IE to get the updates
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#3
mikeygabb

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I did go into IE to do the update.
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#4
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Can you set IE as the default browser then try
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#5
mikeygabb

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That didn't work :whistling:
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#6
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Have you got a link for the site where it says about registering the files
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#7
mikeygabb

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I don't know if this will help but this is what's in the browser when that message comes up:
http://update.micros...t.aspx?ln=en-us
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#8
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Can you install this

http://www.microsoft...;displaylang=en
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#9
mikeygabb

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It keeps only giving me the option of saving it to a disk instead of letting me just run it. I can't download it.
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#10
mikeygabb

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I just accepted it as "save to disk" and did it that way. It says I have successfully downloaded that software. What should I do next?
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#11
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I edited the post, did you download the update filter or the 669KB file

Either way, find the file then install it
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#12
mikeygabb

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It didn't say exactly...all it says is Update for Windows XP (KB922582). I downloaded whatever it was.
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#13
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Can you find the file and install it, if not, try the download again and make a note of where it is saving to so you can install it

You will probably need to reboot before trying updates
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#14
mikeygabb

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It was on my desktop. I did open and run it. It said the update was successful. What should I do know? Am I always going to have an issue with downloading updates now?
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#15
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Reboot and try the update site
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