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cannot obtain ip address!


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#1
monkeygrudge

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i connect to server which goes through dsl, etc.

since last wednesday [9 nov.], i've not had iinet/server access.

i have tried:
  • resetting dsl [x4] and checking settings
  • ensuring i can be seen on the network
  • hard reboot of server
  • checking line from machine to server
  • running ad-aware, spybot, regmech, norton, windefender, resplendent reg...
  • "uninstalling" network device (it's on the mboard) and reinstalling
  • usb wireless connection
  • cmd: ipconfig /release, /renew, etc.
  • un- and reinstalling norton
  • working with norton uninstalled
when i open the support window for the connection and click 'repair,' i get the following:

[blockquote]...action cannot be completed: renewing your ip address.[/blockquote]

the properties shows my ip as 169.xxx.xxx.xxx; isn't this also an indicator the machine's not connecting or sending packets? reminds me : i show numbers in the received column, but 0 on the sent side.

reinstalling winxp is not an option; i get the "a more recent version is installed than is on cd..." error.

i am rightfully pissed and frustrated.

no other machines are affected. i'm the lucky one...
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#2
acklan

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The lights on the back of your NIC are they on? What color are they? Green, yellow, or none? Are you connectiong wirelessly or wired?
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#3
monkeygrudge

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all lights are green, and i connect by wire. the wireless was tried as a possible work-around.

thanks,
dAVe
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#4
monkeygrudge

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should have added i don't have a nic card; it's part of the motherboard.

i obviously don't know how to edit my posts so i could have just appended my previous comment...
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#5
silverbeard

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working with Norton uninstalled


Humm... I think that's a clue.
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#6
acklan

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What are the settings in ipconfig /all?

It is located as followed. lick on Start[/v], then click Run. Type in cmd. When the command line window opens type in ipconfig.
What are the network setting?

IP Address
Subnet Mask
[b]Default Gateway


Not to be rude, but I refer to all ethernet ports as NIC. I just feel it keeps things simple. Sorry.
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#7
monkeygrudge

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here's wut i get:

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\WINNT\system32>ipconfig

Windows IP Configuration


Ethernet adapter Local Area Connection 4:

Connection-specific DNS Suffix . :
Autoconfiguration IP Address. . . : 169.254.175.188
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Autoconfiguration IP Address. . . : 169.254.99.153
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

C:\WINNT\system32>
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#8
diabillic

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working with Norton uninstalled


Humm... I think that's a clue.


There's your answer right there. Get a different AV and dont reinstall Norton.
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#9
acklan

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I'm sorry I've away a couple of days.
It appears your computer is not being assigned an IP address by your server. Could you tell me a little about the server? Is it a true server with W2003 or NT? Is it XP Pro or W2k running IIS or Apache?
Do you have access to the server? Can you check the same setting on the server to see if it is pulling an IP address from the DSL modem? I suspect something has happen to the DHCP server on the server computer. It does not appear to be issuing LAN IP addresses or broadcasting a gateway IP address.
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#10
monkeygrudge

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i figured it out just this morning, and it works great. i didn't really figure it out as much as sift through >100k google results.


from cmd, typed netsh winsock reset.

apparently my winsock was corrupted, and no type of scan would have ever caught it. norton, etc. had to relearn all my progs, but small price to pay for functionality.

thanks, though...gives me ideas for when i break things the next time...
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#11
acklan

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That is great. I am glad you worked through it. May be we can help you next time.
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