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Printer not printing text!


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#1
Julio

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Canon IP4000 w/WinXP.

It was working fine and then it quit printing text. Restore can't be done as I recently cleaned out my restore points. I've reloaded the driver a couple of times, but still, no go.

I'm wondering if it had anything to do with trying out IE7. I loaded it, didn't like it, and went back to IE6. Now, when I loaded 7, I noticed it said something about True Type Fonts, but don't remember what. Could this have something to do with that? Any help is GREATLY appreciated. Thanks!
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#2
Retired Tech

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Click start then search, include hidden and system files, look for Fonts

You should have folders for Windows 50MB + and also the printer, at least, other programmes may have installed fonts

http://www.microsoft...eInstallXP.mspx
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#3
Julio

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OK! I've tried that AND I did a clean reinstall of windows. Still no go... The only thing I haven't tried yet is using a cable instead of USB to connect the printer, but I'd rather get this figured out. Thanks for any help!!
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#4
Retired Tech

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What does the printer give with the test page?

You re-installed IE7?
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#5
Julio

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No, IE6 and BLOCKED IE& from downloading. The printer page (test) just shows a small icon (image).
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#6
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Can you try head cleaning, does it show how much ink there is supposed to be in each cartridge
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#7
Julio

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I tried "Deep Cleaning" and IT'S WORKING!!! THANK YOU, KEITH!!! :whistling: :blink: :help:

Edited by Julio, 22 November 2006 - 01:08 PM.

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#8
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Thank You for letting me know
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