The problems, we found, stem from Microsoft's no longer providing support for (98) & (Me) operating systems. We also found that the new AOL messenger and other AOL software does not work well with Windows 98 & Me.
What we have found is a web site ( http://www.oldversion.com ).. There you will find a lot of software that will work with Windows 98 & Me.
Thought I would share this with everyone.