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Can't Remove Downloader.zlob.aty


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#1
Big Loser

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I have run SMITREM and SMITFRAUDFIX as outlined in instructions. I then run AVG Anti Spyware which does a good job of identifying the infection, it just won't delete it. AVG shows it as being deleted, but it returns with every scan. I have used the Trens Micro scan with same results. Need some help. I have no experience posting logs, but I'll give it a shot. Here are logs from HiJAck This and AVG. Thanks in advance for any help.

Logfile of HijackThis v1.99.1
Scan saved at 11:24:43 AM, on 11/20/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\explorer.exe
C:\Hijack\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [POINTER] C:\Program Files\Microsoft Hardware\Mouse\point32.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5746\GoogleToolbarNotifier.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\PROGRA~1\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\PROGRA~1\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} - http://supportsoft.a...ad/tgctlins.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.su...ows-i586-jc.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitc...eInstallSBC.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{058C5648-4DA1-4897-88AB-CB4B416BAB93}: NameServer = 85.255.113.92,85.255.112.13
O17 - HKLM\System\CCS\Services\Tcpip\..\{E40DC8A5-1166-4EEC-9298-BF4AB9F5147D}: NameServer = 85.255.113.92,85.255.112.13
O17 - HKLM\System\CCS\Services\Tcpip\..\{FAF6FF82-D5E9-4747-96E9-D4B0C0CFAA53}: NameServer = 85.255.113.92,85.255.112.13
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.113.92 85.255.112.13
O17 - HKLM\System\CS1\Services\Tcpip\..\{058C5648-4DA1-4897-88AB-CB4B416BAB93}: NameServer = 85.255.113.92,85.255.112.13
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.113.92 85.255.112.13
O18 - Filter: text/html - (no CLSID) - (no file)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe


AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 2:52:07 PM 11/12/2006

+ Scan result:



[1472] VM_008E0000 -> Downloader.Zlob.aty : Cleaned.
[156] VM_003E0000 -> Downloader.Zlob.aty : Cleaned.
[1992] VM_00890000 -> Downloader.Zlob.aty : Cleaned.
[2000] VM_00940000 -> Downloader.Zlob.aty : Cleaned.
[2008] VM_00340000 -> Downloader.Zlob.aty : Cleaned.
[204] VM_008D0000 -> Downloader.Zlob.aty : Cleaned.
[216] VM_00870000 -> Downloader.Zlob.aty : Cleaned.
[232] VM_00910000 -> Downloader.Zlob.aty : Cleaned.
[240] VM_008E0000 -> Downloader.Zlob.aty : Cleaned.
[244] VM_003C0000 -> Downloader.Zlob.aty : Cleaned.
[264] VM_008E0000 -> Downloader.Zlob.aty : Cleaned.
[324] VM_008C0000 -> Downloader.Zlob.aty : Cleaned.
[380] VM_00380000 -> Downloader.Zlob.aty : Cleaned.
[540] VM_00D70000 -> Downloader.Zlob.aty : Cleaned.
[564] VM_00CA0000 -> Downloader.Zlob.aty : Cleaned.
[908] VM_00A00000 -> Downloader.Zlob.aty : Cleaned.
C:\install.htm -> Not-A-Virus.Exploit.DialogArg : Cleaned.

Edited by Big Loser, 20 November 2006 - 08:05 PM.

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#2
Big Loser

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One more try??? Bump
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#3
MFDnSC

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You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

Please download FixWareout

http://downloads.sub.../Fixwareout.exe
or
http://swandog46.gee.../Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, then make sure "Run fixit" is checked and click Finish. The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

When your system reboots, follow the prompts. Afterwards, Hijack This will launch. Close Hijack This, and click OK to proceed. )

Fix these with HJT – mark them, close IE, click fix checked

O17 - HKLM\System\CCS\Services\Tcpip\..\{058C5648-4DA1-4897-88AB-CB4B416BAB93}: NameServer = 85.255.113.92,85.255.112.13

O17 - HKLM\System\CCS\Services\Tcpip\..\{E40DC8A5-1166-4EEC-9298-BF4AB9F5147D}: NameServer = 85.255.113.92,85.255.112.13

O17 - HKLM\System\CCS\Services\Tcpip\..\{FAF6FF82-D5E9-4747-96E9-D4B0C0CFAA53}: NameServer = 85.255.113.92,85.255.112.13

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.113.92 85.255.112.13

O17 - HKLM\System\CS1\Services\Tcpip\..\{058C5648-4DA1-4897-88AB-CB4B416BAB93}: NameServer = 85.255.113.92,85.255.112.13

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.113.92 85.255.112.13

O18 - Filter: text/html - (no CLSID) - (no file)


If you have connection problems after this

* Go to Control Panel. - If you are using Windows XP's Category View, select the Network and Internet Connections category. If you are in Classic View, go to the next step .
· Double-click the Network Connections icon
· Right-click the Local Area Connection icon and select Properties.
· Hilight Internet Protocol (TCP/IP) and click the Properties button.
· Be sure Obtain DNS server address automatically is selected.
· OK your way out.

* Go to Start > Run and type in cmd
· Click OK.
· This will open a commad prompt.
· Type or copy and paste the following line in the command window:

ipconfig /flushdns
· Hit Enter
· Exit the command window

Do that before you restart.

=============
At the end of the fix, you may need to restart your computer again.

Finally, please post the contents of the logfile C:\fixwareout\report.txt, along with a new Hijack This log.

==================================
If you get an Autoexec nt error do the following

XP Fix - http://www.visualtour.com/downloads/

Scroll down to get XP Fix

And run FixWareout again.
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#4
Big Loser

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Thank you for the help. I will work on it tonight and post results.
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#5
Big Loser

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Thank you for the help. I was able to follow the above instructions and I am now free of the bug. I am not at my home computer, so I cannot post the log. I did not have any connection problems following the fix. I appreciate the quick response. Mike
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#6
MFDnSC

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Need to see the wareout log and a new hijack log
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#7
Big Loser

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OK, I will post it later.
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