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Random internet dcs

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Hi i have shaw cable high speed internet and im running a D-link router with it. Recently, i've been getting alot of random disconnects. I called shaw and theres no evidence of timing out or anything so they said it might be my router. I changed the wiring and the router but still no luck...so i think it has something to do with my configuration of my router. Unfortunately, I don't know what to check/change can you plz help me out? thnx.
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    Retired Staff

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When you say disconnects, does the internet stop responding or do you receive an error message from windows?
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