Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

psapl.dll


  • Please log in to reply

#1
yarddog62801

yarddog62801

    New Member

  • Member
  • Pip
  • 3 posts
windows xp on boot up says it cant find psapl.dll....

ok from what i read on yahoo... i get that this is a library used by spy ware programs.

what should i do...

clueless
  • 0

Advertisements


#2
wannabe1

wannabe1

    Tech Staff

  • Technician
  • 16,645 posts
Hi yarddog62801...

Do you have IE 7 installed?

wannabe1
  • 0

#3
yarddog62801

yarddog62801

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
yes installed it right before i started getting this message...

it also ran a "harmful software remover" during setup...
  • 0

#4
wannabe1

wannabe1

    Tech Staff

  • Technician
  • 16,645 posts
There's a bug in IE 7 that will cause this error on some machines. You can try uninstalling and reinstalling IE7...this works in some cases. Or...you can uninstall IE 7 and wait for an updated version that will (hopefully) address this issue.

In any case, uninstall IE 7 and verify that the error ceases.
  • 0

#5
Jack Hackett

Jack Hackett

    Member

  • Member
  • PipPip
  • 39 posts
After installing IE7 you may get an error message that says something like:

The procedure entry point 'GetProcessImageFileNameW could not be allocated in the dynamic link library PSAPI.dll'

This is an error to do with some "broadband helper" software your ISP has installed on your computer and is easy to fix:

To work around this error:

Navigate to the installation location for SmartBridge which should be something like:

Program Files\BT Broadband Desktop Help\SmartBridge

Now find the file PSAPI.DLL and rename it to something like PSAPIOLD.DLL

Now reboot the computer.

The program will find the new PSAPI.DLL in the C:\Windows\System32 directory and function normally...

Please Note: You will need to substitute "BT Broadband Help" for the name of your own ISP
  • 0

#6
yarddog62801

yarddog62801

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
thanks worked great...

appreciate all the help...
  • 0

#7
Fat man

Fat man

    New Member

  • Member
  • Pip
  • 8 posts
Thanks Jack

I have NTL and it worked fine

Thanks very much

fat man
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP