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My Hijackthis Log(resolved)


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#16
librarianjewel

librarianjewel

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Dear Usetobe,
After going home yesterday evening, trying to follow the procedures you suggested on my pc and not being able to access anything, I finally relented and brought my computer into my boss. He is the director here at the library and he also maintains our computer system which is extensive. It is looking good for my pc thus far. *whew*
Thank you so much for your help and timely replies! I will be back as I do like reading the posts and so on.


Sincerely,
Jewel, a.k.a. librarianjewel
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#17
Guest_usetobe_*

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Hi Librarianjewel,

Thankyou for your reply.

Obviously with the different timezones and work patterns, it is sometimes difficult to syncronyse each others responses and when time becomes a factor and it is essential to be able to access your system, it becomes neccessary to get the matter looked at at a local level, where problems can be dealt with in a more timely fashion. I was confident that by teamwork we could have rectified your problems, but also appreciate that you needed the problem sorting out.
Thank you for giving me the opportunity to assist you and should you require any assistance in the future, we will always be happy to assist you.

Regards,

Usetobe

Edited by usetobe, 27 April 2005 - 11:58 PM.

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#18
librarianjewel

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Dear Usetobe,

My pc is fixed and clean, thanks to my boss. He updated everything and so on because we have a direct line here and it is so much faster.

What steps can I take to keep my computer clean?

I have Norton, Spybot, Adaware downloaded and updated.

Any suggestions and help will be appreciated.

Thank you!

Jewel
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#19
Guest_usetobe_*

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Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

Detect and Remove Programs:
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
Prevention Programs:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
Other necessary Programs:
  • AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have.
  • Firewall<= A firewall is definatley a must have. Two good free versions are Sygate and ZoneLabs.
  • More Secure Browser<= Internet Explorer is not the most secure and best browser. There are safer and better alternatives available. I recommend Firefox, however Opera and SlimBrowsers are good as well.
And also see TonyKlein's good advice
So how did I get infected in the first place? and AntiSpyware Net's spyware article: Spyware, Adware, Malware: What it is, how it got on my computer, how to get rid of it, and how to prevent it.
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