[librarianjewel]

Dear Usetobe,
After going home yesterday evening, trying to follow the procedures you suggested on my pc and not being able to access anything, I finally relented and brought my computer into my boss. He is the director here at the library and he also maintains our computer system which is extensive. It is looking good for my pc thus far. *whew*
Thank you so much for your help and timely replies! I will be back as I do like reading the posts and so on.


Sincerely,
Jewel, a.k.a. librarianjewel

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Hi Librarianjewel,

Thankyou for your reply.

Obviously with the different timezones and work patterns, it is sometimes difficult to syncronyse each others responses and when time becomes a factor and it is essential to be able to access your system, it becomes neccessary to get the matter looked at at a local level, where problems can be dealt with in a more timely fashion. I was confident that by teamwork we could have rectified your problems, but also appreciate that you needed the problem sorting out.
Thank you for giving me the opportunity to assist you and should you require any assistance in the future, we will always be happy to assist you.

Regards,

Usetobe

Edited by usetobe, 27 April 2005 - 11:58 PM.

[librarianjewel]

Dear Usetobe,

My pc is fixed and clean, thanks to my boss. He updated everything and so on because we have a direct line here and it is so much faster.

What steps can I take to keep my computer clean?

I have Norton, Spybot, Adaware downloaded and updated.

Any suggestions and help will be appreciated.

Thank you!

Jewel