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PC Freeze!


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#1
stevo151094

stevo151094

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Help

Not a techy and my PC keeps locking up after 10 or so minutes of use.
It emits a high pitched noise and then locks, anyone had this before or is it just dying?

Thanks

Steve
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#2
Facedown98

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Hi. When did this start? Have you made any changes to the system recently?
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#3
stevo151094

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Started about a week ago, only change has been service pack 3 automatic update and a new mouse!
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#4
Facedown98

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Well... That might be grounds for issues... I would try a System Restore if I were you, to a time before you installed them. Incase you don't know how to perform a System Restore...

Items in blue which are underlined are clickable to give more information about the process

Start the System Restore Utility at a command prompt

1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP

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#5
stevo151094

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Thanks for that, I will give it a try and let you know what happens
Appreciate your help
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#6
stevo151094

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Am getting further into trouble now, can't boot up in safe mode because when I hold down the F8 key am getting 'keyboard failure' command, it is then coming up with a kernel-data-inpage-error and then freezing again- what a nightmare!
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#7
stevo151094

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also seem to have 'trojanhorse download generic 2MuZ virus, maybe that is the problem!
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#8
Facedown98

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Please go to the malware forum in my signature and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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#9
stevo151094

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Thanks, will give it a go, thanks for your help
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