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arrrrrrrgh! adware, spybot, norton, [resolved]


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#16
Guest_thatman_*

Guest_thatman_*
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Hi gravy

Reboot into safemode
Using window Explorer delete the following files and folders:
C:\Documents and Settings\Administrator\Favorites\Fun & Games\Betting.lnk<--Delete this from Favorites
C:\Program Files\cxtpls<--Delete the whole folder
C:\!Submit<--Delete the whole folder

Reboot as normal

Please run the following free, online virus scans.
http://www.pandasoft...n_principal.htm

Please post the logs From Panda virus scan and HJT.log we will need them to remove previous infections that have left files on your system.

Kc :tazz:
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#17
gravy

gravy

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Now were getting somewhere
Thanks for all your help in this
matter.


The panda scan:



Incident Status Location

Adware:Adware/BHO No disinfected Windows Registry


The hijack file:

Logfile of HijackThis v1.99.1
Scan saved at 10:29:24 AM, on 4/1/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\nvsvc32.exe
C:\PROGRA~1\EFFICI~1\ENTERN~1\app\pppoeservice.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Dell\Resolution Assistant\Common\bin\RxMon.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\DELL\Drivers\498FF\Program\point32.exe
C:\Program Files\Motive\motmon.exe
C:\Program Files\Dell\Resolution Assistant\Common\bin\RxUser.exe
C:\Program Files\Dell\Resolution Assistant\MotiveAssistant\bin\mad.exe
C:\PROGRA~1\NORTON~1\Navapw32.exe
C:\Program Files\Winamp\Winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Netscape\Netscape 6\Netscp.exe
C:\WINNT\system32\RUNDLL32.EXE
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\WINNT\System32\svchost.exe
C:\PROGRA~1\EFFICI~1\ENTERN~1\app\EnterNet.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Administrator\Desktop\HijackThis_1.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://my.netscape.c...com/index2.psp"); (C:\Program Files\Netscape\Users\bschultz4\prefs.js)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [POINTER] C:\DELL\Drivers\498FF\Program\point32.exe
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe
O4 - HKLM\..\Run: [RxUser] C:\Program Files\Dell\Resolution Assistant\Common\bin\RxUser.exe
O4 - HKLM\..\Run: [madexe] C:\Program Files\Dell\Resolution Assistant\MotiveAssistant\bin\mad.exe
O4 - HKLM\..\Run: [QBCD Autorun] E:\autorun.exe restart 7 1
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\Navapw32.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape 6\Netscp.exe" -turbo
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\system32\NVMCTRAY.DLL,NvTaskbarInit
O4 - Global Startup: Resolution Assistant.lnk = C:\Program Files\Dell\Resolution Assistant\MotiveAssistant\bin\matcli.exe
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
O23 - Service: PPPoE Service (PPPoEService) - Unknown owner - C:\PROGRA~1\EFFICI~1\ENTERN~1\app\pppoeservice.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Service Request Monitor - Dell Computer Corporation - C:\Program Files\Dell\Resolution Assistant\Common\bin\RxMon.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
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#18
Guest_thatman_*

Guest_thatman_*
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Hi gravy

Congratulations! Your system is CLEAN :tazz:

Download the Microsoft Antispyware

Download the CCleaner unzip the file to install.
Open CCleaner.
Place a check by everything in the Applications tab.
Place a check by Internet Explorer, Windows explorer, and System in the Windows tab.
Run the ccleaner

Clean out all temp files in Mozilla, Internet Explorer.
Internet Explorer: Tools/ Internet Options/ General/ Temporary internet files/ Delete Files (NOTE, that this may take very long!). You can also set the memory limit to about 80 MB at the Settings.

Mozilla: Edit/ Options/ Extended/ Cache/ Clear Cache

Turn of system restore
Disabling or enabling Windows XP System Restore

Turn system restore back on and create a new restore point. Defrag your hard drive

How do you prevent spyware from being installed again? We strongly recommend installing SpywareBlaster (it's free for personal use). Click Here
QUOTE
Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.
Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
Restrict the actions of potentially dangerous sites in Internet Explorer.
Consumes no system resources.

Download, run, check for updates, download updates, select all, protect against checked. All done. Check for updates every couple of weeks. If you have any errors running the program like a missing file see the link at the bottom of the javacool page.

It's also very important to keep your system up to date to avoid unnecessary security risks. Click Here http://windowsupdate.microsoft.com/ to make sure that you have the latest patches for Windows.

These next two steps are optional, but will provide the greatest protection.
1. Use ANY browser besides Internet Explorer, almost every exploit is crafted to take advantage of an IE weakness. We usually recommend FireFox user posted image.
2. Install Sun's Java. It's much more secure than Microsoft's Java Virtual Machine .

After doing all these, your system will be thoroughly protected from future threats. ;)

Kc ;)
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#19
gravy

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:tazz:
Woo-Hoo, Thanks for all the help.
This has been such an ordeal
just to get the system clean,
But thanks to you I see the light
at the end of the tunnel.
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