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Print Spooler problem


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#16
peterm

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Are you running a program like PC DUO which is used for remote control of other computers
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#17
TomTomTom

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Yes, I do run Citrix (Go To My Pc).

I've tried shutting off, closing program, etc., but it doesn't help.
I've ran this program for years and never had a problem. Then about a month ago after a spyjack, this spooler issue began.
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#18
peterm

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Are you sure your log is clean?
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#19
TomTomTom

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Hi, I'm not sure about the log.
Should I post a HiJack This log here?
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#20
peterm

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No we need a Malware person to look at it.
I am wondering if your system is clean. All the steps you have taken should have worked.
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#21
TomTomTom

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http://www.geekstogo...s...=139433&hl=

This was my original post (under my old user name).
It took a while, but I think MFDnSC got me clean. Then he suggested I start a new post in this forum here.

http://www.geekstogo...s...=139433&hl=
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#22
peterm

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Ok I did not know you had been there. Lets try a basic just to see
go to Start> Run > CMD and press enter, then type 'net start spooler'
Does this work I know it is running BUT.
It was something removed with the Fix you ran. Do you have the xp cd
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#23
TomTomTom

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Thanks, I will try the CMD again as soon as I get home shortly. I do not have the XP cd, as it came pre-loaded, but I am asking some friends and hopefully someone has it.

Also, as for my Malware issue...MFDnSC was able to get rid of most of the stuff, but that spooler service was the one remaining thing. We tried a few unsuccessful fixes, and then that is when he told me to start a new post here.
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#24
Guest_rushin1nd_*

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what type of printer are wanting to print with

the name or model

im not looking for drivers

even your computer wiht make and model

Edited by rushin1nd, 27 December 2006 - 07:18 PM.

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#25
TomTomTom

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Ok, the CMD command started the spooler, but it closed as soon as I tired to Add printer. It is a Brother, HL-645
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#26
peterm

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You willing to try this ?
Go in and Stop your print spooler. Go to c:\windows\system32\spoolss.dll and rename the file
spoolss.old go here Spooler.dll and download a free .dll and place it in the same folder as above.
The main point is to make sure your current .dll is the same as this one. Spooler SubSystem DLL, v. 5.1.2600.2180
If you want to be sure make a restore point 1st

Your choice

Cheers
Peterm

Edited by peterm, 27 December 2006 - 09:40 PM.

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#27
Guest_rushin1nd_*

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Think i may have found something give this a try

Solution 1: Disable all non Microsoft services and startup items, and then reinstall Acrobat or Acrobat 3D. (Windows XP only)

1. Disable startup items and restart Windows in Selective Startup mode:

a. Choose Start > Run.

b. Type msconfig in the Open text box, and then click OK.

b. Click the Services tab, click Hide All Microsoft Services, and then click Disable All.

c. Click the Startup tab, click Disable All, and then click OK.

d. In the System Configuration dialog box, click Restart.

e. In the Desktop dialog box, click OK to start Windows.

2. Start the Acrobat installer and follow the on-screen instructions.
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#28
Guest_rushin1nd_*

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if my previous post doesnt apply to you then try microsoft suggestion


http://support.micro...kb;en-us;810894

also wanted to know if your computer came with a printer that may have been preinstalled it may have been removed as well
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#29
TomTomTom

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Ok, the new spooler .DLL did not work. I'm about to try the Adobe solution.
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#30
TomTomTom

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COmputer did NOT come with pre-installed printer. I added it myself and I have the original Brother installation floppy.
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