[TomTomTom]

Ok, I am still in Selective Startup Mode.
I re-installed Acrobat. I got a few messages that said "printer is not installed" but I clicked through them and installation went OK. Same spooler problem.

I then tried the http://support.micro...kb;en-us;810894 solution, and the same thing again.

I re-installed my printer per MS instructions (again), and I get no error messages. According to the Brother installation, the installation went OK. But when I look for printers in Control Panel, the Brother is not there.

So of course I click on Add Printer, and the spooler stops. very frustrating !

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http://www.adobe.com...ocs/331727.html

[TomTomTom]

Nope. Same thing. Arggg

[peterm]

This is wierd
Ok lets look and see if you have
Lexmark print service is installed on your computer, turn off the LexBce Server service.

[TomTomTom]

I'm sorry. but How do I check for Lexmark, and how do I turn off the service if I do have it??
Lexmark does not sound familiar, so I don't think I have it. but I shall check if you help me how to check. Thanks

[TomTomTom]

Also, I have aanother computer, a Dell, and it came with the XP Home Edition backup disk. I do have the XP Home disk. The computer I have problems with is my other computer, and that has XP Pro.
I don't mind if I have to re-install XP Home over XP Pro, but I'd rather try every fix first.

[TomTomTom]

Same thing. Tune Up didn't do it.

[peterm]

This is what I was looking at
Lexmark
I know you were not installing a lexmark and it is something that the virus fix upset.
But it is worth looking at everything.

[TomTomTom]

Well, I have all those symptoms, but no LexMark. I went to step 1C, c. In the right pane, right-click LexBce Server, and then click Properties.
But the LecBce Server was not there.

[peterm]

As I thought
Want to check the registry settings in that articale
Are you ok with that. Don't change any thing just LOOK

[TomTomTom]

Sure. Tell me what to look for in the registry??

[peterm]

here
click on me

[TomTomTom]

Hi...ok, I did click on that article and I'm confuse about what to do. I read it and looked for the LecBce file, but I don't have that service.
I had done the Reg Edit steps earlier, and all the changes I made (deleting some printer keys) are still made. Looks like my registry is OK as far as the items mentioned in the http://support.microsoft.com/kb/324757 article

[peterm]

[bleep]
I will go back to the drawing board. I thought you may not have the Lecbce but it was worth a look. I was not sure if your reg edit steps before checked all those files.