Print Spooler problem
Posted 29 December 2006 - 05:17 PM
Posted 29 December 2006 - 08:56 PM
Posted 30 December 2006 - 12:47 AM
let it scan for altered files
if that does not work
try a repair Repair xp
Posted 30 December 2006 - 01:19 AM
Sorry, I do not know what motherboard I have. I believe it's the original one that came on the HP I have now.
Posted 30 December 2006 - 01:23 AM
Do you have the cd key for your product - should be a sticker on the machine or we can fin it.
Edited by peterm, 30 December 2006 - 01:24 AM.
Posted 30 December 2006 - 01:30 AM
Posted 30 December 2006 - 01:31 AM
Posted 30 December 2006 - 01:37 AM
I do not know if I should or
LOL, this is gonna take a while, because I cannot print our the XP Repair instructions...
Edited by peterm, 30 December 2006 - 01:37 AM.
Posted 30 December 2006 - 02:21 PM
I followed the XP repair steps, and it went through the process. It looked like Windows was re-installing, but I saw in the article that it only appears that way and my data would not be lost.
So it rebooted and tried to open windows. before windows opened, It said Register online or by phone.
I cannot register online, because I need to get into Windows first to open/connect with my DSL.
I tried registering by phone, but the XP cd I was using to try this repair is a copy, and I don't have the product key for this particualr cd.
I do have the original key (from that software I downloaded that tells you the original key), but apparently it wants the cd-rom key, which I don't have.
The call center team would not help me, because they sense I am burning illegal CDs or something, but all I'm trying to do is use the Repair function on the current XP cd-rom I have. Oh brother! Now I can't even get into Windows.
Posted 30 December 2006 - 03:14 PM
You have your original key so I do not know why they won't help it is not wrong to use another disk as long as you have a legal CD key.
I have asked Wannabe 1 to have a look.
Posted 30 December 2006 - 03:19 PM
Posted 30 December 2006 - 03:22 PM
Edited by wannabe1, 30 December 2006 - 03:22 PM.
Posted 30 December 2006 - 04:02 PM
I know of no way out of the spot you are in regarding your current operating system...Windows has locked you out. If you have important data on the machine, a parallel installation might allow you to recover the files. That will require a genuine version of windows that will validate with your key...or a new retail version. Or...contact HP and have them send you the recovery cd for your machine...which is the best option.
Given the circumstances of how this all started out, I've asked the Admin team to see if we can help you out of this.
Posted 30 December 2006 - 04:46 PM
I also have an Home XP cd-rom that came with my Dell (another separate computer). In looking at that CD-rom, I don't see the product key anywhere on it, so I don't think that would work. (If an XP Home cd could repair an XP Pro problem in the first place)
Also...for the time being... is there any way to get me back to yesterday's settings so I can at least get into some version of windows? As it is, I can't get into windows, and so I can't back up anything or log onto internet, etc.
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