I have Remora USB Fileguard (v. 1.9) (from www.richskills.com) installed on a 1 GB USB stick. The application creates an encrypted folder on a memory stick. The application runs properly on three machines: one running Win2K and two others running WinXP with SP2.
However, on a fourth machine also running WinXP(Home)SP2, USB FileGuard crashes every time I try to start it. I get an error message "usbguard.exe has encountered a problem and needs to close. We are sorry for the inconvenience". The "Error signature" in the report generated for Microsoft shows the following info:
Any idea what is causing Fileguard to crash, and more importantly, how to solve it? I am not getting any kernel32 error in any other application.
I had previously posted this question on the USB Fileguard Forum at www.richskills.com, but they said they could not help me solve the problem because it was not a general issue.