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Removal of Software

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I need information on what is wrong with my computer! I bought new antivirus 2007 from symantec. I tried to remove old nav corp. edition. They sent me a no nav tool and i even went into the registry to try to remove it, with step by step instructions from Symantec.

All the values they told me to look for to delete were not in the registry. So i assume it is out of my computer... but went i try to run the new version it is still not letting me do it.

If someone can please help me! I think there is a virus or something on my computer, so that might be the problem, but i duuno what to do!!!

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have you tried this

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